Account blocked

Helen877 — Thu, 24 Feb 2022 16:43:24 GMT

Hi my online account has been blocked after several failed sign in. How can I unblock? Thanks.

Re: Account blocked

softech — Thu, 24 Feb 2022 16:45:06 GMT

@Helen877 did it say it was just a temporary 1 hour lock? If so, wait an hour and try again

or you can open ticket with PM Support:

1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.

***Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket". Then follow to complete the ticket submission.

2. Or you can Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox, envelope on the top right, after ticket is opened. CS Agent will reply and work with you via messaging there

Re: Account blocked

Jb456 — Thu, 24 Feb 2022 16:46:23 GMT

@Helen877 Do you forget your password? If so, you'll have to contact support. Details how to reach them are on other post from softech

topic Account blocked in Get Support

Account blocked

Re: Account blocked

Re: Account blocked