topic Re: Credit Card in Get Support

Credit Card

Codydean — Thu, 24 Feb 2022 14:02:08 GMT

My credit card was hacked and cancelled, I had pre-payment so now my account has been closed and I can't find out how to pay with another credit card.

Re: Credit Card

Meow — Thu, 24 Feb 2022 14:07:18 GMT

If you have another valid credit card Log in into your PM account and update credit card info:

You can always pay for PM service using voucher until you get new credit card.

Re: Credit Card

Jb456 — Thu, 24 Feb 2022 14:11:46 GMT

@Codydean You can go to a corner store or gas station and purchase vouchers to top up your account.

Re: Credit Card

HALIMACS — Thu, 24 Feb 2022 15:36:33 GMT

@Codydean

How long has your public mobile account being inactive?

If less than 90 days, then you're fine and can reactivate with a manual top up using another credit card or by using a payment voucher.

If greater than 90 days, your account completely closed and you cannot recover it.