topic Re: ticket id 616 in Get Support

ticket id 616

robhaywood — Wed, 23 Feb 2022 23:32:57 GMT

Refer to ticket id-616 talking to Gerardo as per Rob Haywood

esjliv — Wed, 23 Feb 2022 23:35:46 GMT

@robhaywood - go to your inbox, top right of your community page under the envelope and response to message there.

This is a public forum so I don't think you meant to respond here.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

Community_QA — Wed, 23 Feb 2022 23:36:53 GMT

@robhaywood wrote:
Refer to ticket id-616 talking to Gerardo as per Rob Haywood

when you need help, at least give more background

and we are just customers like you... you can reply Gerardo from your inbox if he replied you earlier

Yummy — Wed, 23 Feb 2022 23:50:11 GMT

@robhaywood wrote:
Refer to ticket id-616 talking to Gerardo as per Rob Haywood

This is public forum and PM will not answer any questions or inquiries here.

If you have a ticket you have to use private mail and communicate with agent(s) that way.

Do not post personal info here...