topic Re: Promotion on my Account in Get Support

Promotion on my Account

empfiz — Tue, 22 Feb 2022 16:33:50 GMT

Hello Public Mobile,

My plan currently has a promotion of 500 Canada Wide Long Distance Minutes Bonus, how can I use this promotion?

Do I need to activate this promotion? How long does this promotion stay on my account?

Thank you,

Fayyaz

Re: Promotion on my Account

BeachNBeer — Tue, 22 Feb 2022 16:40:43 GMT

@empfiz It's already on your account if it displays in your add-on section. It will remain on your account until all used up.

If you have a plan with unlimited calling you can change your plan for next renewal to the $15 plan where you only have 100 outgoing minutes. Once that is used then it will kick in the add-on 500 minutes and start using that till your next renewal when you would pay again for the $15 plan and get back 100 outgoing minutes to be used first then wtv is left on add-ons would start to be used again.

Re: Promotion on my Account

BKNS27 — Tue, 22 Feb 2022 16:48:47 GMT

@empfiz

You can use it while calling from Canada. It will roll over to the next month until it is used up.

Re: Promotion on my Account

Empower — Fri, 07 Jul 2023 19:04:42 GMT

Am wondering about the same thing; also have 500 min saved up; just got msg saying I only have 7 minutes left this month (am in the $15 / mo plan). So, if I use up these ‘ monthly minutes’ the 500 will ‘kick in’?

Re: Promotion on my Account

dust2dust — Fri, 07 Jul 2023 19:10:21 GMT

@Empower- Yes, but you may want to buy the 500 minute Canada one and save the others.

Re: Promotion on my Account

Empower — Sat, 08 Jul 2023 02:01:35 GMT

Sorry dust2dust but there’s something I’m not getting: I ALREADY have that bonus 500 minutes that I’ve not yet used… so why would I BUY the “the 500 minute Canada”? I’m simply trying to understand how to access these bonus minutes, especially since I just got a warning message from PM that I was down to my last 7 minutes.

Re: Promotion on my Account

dust2dust — Sat, 08 Jul 2023 02:04:08 GMT

You can absolutely use those minutes. My thinking is to save them for calling the US or the other countries as needed rather than "wasting" them on calling Canada. But sure, have at it.