topic How did you find your puk pin unlock number i locked my sim by entering the sim passcode too many ti in Get Support

How did you find your puk pin unlock number i locked my sim by entering the sim passcode too many ti

Littleone11 — Mon, 21 Feb 2022 14:23:28 GMT

Re: How did you find your puk pin unlock number i locked my sim by entering the sim passcode too man

Meow — Mon, 21 Feb 2022 14:24:30 GMT

Find your PUK: https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk

- SIM network PIN blocked. Enter SIM network PUK." is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.

- SIM network unlock PIN" is asking for your previous carrier's unlock code - just contact them with your IMEI (dial *#06# to get it) and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.

- PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card.

The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.

If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.

Once the PUK is recovered and validated, you will be asked to choose a new PIN.

Only Public Mobile's Customer Support Agents (CSA) can give you this type of code, which the device manufacturer cannot. Public Mobile's Customer Support Agents (CSA) can be contacted at the following address: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.

Re: How did you find your puk pin unlock number i locked my sim by entering the sim passcode too man

HALIMACS — Mon, 21 Feb 2022 14:43:04 GMT

@Littleone11

Contact a Customer Support Agent

To contact a Customer Support Agent, there are 2 methods:

Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request). Click the result which states Click here to submit a ticket and follow the prompts, or,
Send a private message to the Customer Support Agent by clicking here You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: How did you find your puk pin unlock number i locked my sim by entering the sim passcode too man

softech — Mon, 21 Feb 2022 14:47:58 GMT

@Littleone11 If it is SIM unlock PUK, please open a ticket via this direct link:

https://urlshortner.tiia.ai/Oyn1L6

select SIM card PUK, and then Contact Us and then Click here to submit a ticket

**Monitor your Community inbox, envelope on the top right, after ticket is opened. CS Agent will reply and work with you via messaging there

Re: How did you find your puk pin unlock number i locked my sim by entering the sim passcode too man

computergeek541 — Tue, 22 Feb 2022 02:49:26 GMT

removed repetitive post that presented the exact same information as from hours earlier