topic Re: International texting in Get Support

International texting

Lmitchell — Thu, 17 Feb 2022 04:55:30 GMT

I have international texting on my base plan. I’m visiting the US and when not on wifi, I’m getting a message saying my plan does not include texts in the US. Is the US not considered international?

Re: International texting

softech — Wed, 16 Feb 2022 15:55:21 GMT

@Lmitchell International text is only for you to send text to other countries from Canada

When you are in US and if you need your call or text or data service, you will need to buy one of the roaming add-on.

here is the list of choices you have:

US Roaming
Bundle - US Roaming - Talk Text (10-day) - $15.00 (10 Reward points)
Bundle - US Roaming - Talk Text 250 Data (10-day) - $20.00 (15 Reward points)
Data - US Roaming - 1 GB Data (10-day) - $20.00 (15 Reward points)
Data - US Roaming - 250 MB Data (10-day) - $10.00 (5 Reward points)
Data - US Roaming - 500 MB Data (10-day) - $15.00 (10 Reward points)
Text - US Roaming - Unlimited Text (10-day) - $8.00 (5 Reward points)
Talk - US Roaming - Unlimited Talk (10-day) - $8.00 (5 Reward points)

Or you can do it for free via VoIP app, such as TextNow. You will get a new phone number when signup, then you can text and call and receive for free to Canada/US as long as you have Wifi or Mobile Data

Re: International texting

Jb456 — Wed, 16 Feb 2022 15:55:45 GMT

@Lmitchell All services have to originate from Canada.

PM offers USA add-ons which you'll have to buy to use your phone. Log into your account and click on Purchase add-ons. They offer only 10 day roaming add-ons and it starts as soon as you buy it. Two steps, add money to account then buy add-on.

Anywhere else in world PM does not offer roaming packages.

You can consider downloading TEXTNOW APP. You get another Canadian number and can call Can/USA numbers for free anywhere in the world with a Wi-Fi connection. You can text, has called I'd and even voicemail when not online. Other person does not need the app to reach you only the number.

Re: International texts

Jb456 — Wed, 16 Feb 2022 15:56:52 GMT

@Lmitchell

All services have to originate from Canada.

Anywhere else in world PM does not offer roaming packages.

Re: International texting

Lmitchell — Wed, 16 Feb 2022 16:02:23 GMT

Thank you. Not very happy about PMs definition of international. Will make do this trip, but have plans coming up for lots more US travel, so will likely need to change providers at some point. The add ons add up quickly!

Re: International texting

softech — Wed, 16 Feb 2022 16:04:58 GMT

@Lmitchell Most provider won't include Roaming in the plan, unless very expensive plans. Carriers try to make big make with roaming charges.

If you are in US a lot, try the VoIP app I mentioned above.

Also for data use, consider getting local prepaid plan. It is cheaper and get you more data

Re: International texting

BKNS27 — Wed, 16 Feb 2022 16:22:17 GMT

@Lmitchell

I would suggest you pickup a local SIM in the USA. There are budget plans from Mint Mobile or Tello Mobile.

Re: International texting

VIP_Tech — Wed, 16 Feb 2022 17:02:02 GMT

Hi @Lmitchell

out Canada you need to Purchase Add-Ons through Self Serve (publicmobile.ca)

only offer service in U.S. Roaming (publicmobile.ca)

and anywhere has Wi-Fi Free try to use that app Talkatone, Free canadian number,

Talkatone: Texting & Calling – Apps on Google Play

Re: International texting

Yummy — Wed, 16 Feb 2022 18:17:13 GMT

It IS international texting but only while you are in Canada.

For texting from US you need to buy appropriate add-on

US Roaming for 10 day packages

Unlimited U.S. Talk, Text and 250MB Data Bundle = $20

Unlimited U.S. Talk and Text Bundle = $15

Unlimited U.S. Talk Only = $8

Unlimited U.S. Text Only = $8

U.S. Data Only for 10 day packages

250MB = $10

500MB = $15

1GB = $20

Re: International texting

Camera4617 — Thu, 17 Feb 2022 02:36:23 GMT

@Lmitchell wrote:
Thank you. Not very happy about PMs definition of international. Will make do this trip, but have plans coming up for lots more US travel, so will likely need to change providers at some point. The add ons add up quickly!

It is standard definition for all providers, so that is not PMs thing. If you need a plan with included roaming in US, then you'll need to look at some other providers, but not many offer that as part of a plan. Mostly it is extra charge (Roaming), so make sure you pick one that fits your needs.