topic Re: Past Call list in Get Support

Past Call list

GeorgeBest — Thu, 10 Feb 2022 17:50:24 GMT

How can I access my previous calls in and out list for the past three months?

Re: Past Call list

softech — Thu, 10 Feb 2022 17:53:26 GMT

@GeorgeBest did you check the usage History page in My Account:

https://selfserve.publicmobile.ca/Overview/viewUsageChangePlan/

Filter for the past 90 days using the date choices there (90 days is max)

There are Call type Incoming Call and Outgoing call. But Do not trust the sorting, go through each page. The sorting looks like it works but IT DOES NOT. 🙂

Re: Past Call list

Anonymous — Thu, 10 Feb 2022 17:53:00 GMT

Click view usage and choose the date range.

Re: Past Call list

esjliv — Thu, 10 Feb 2022 17:54:30 GMT

@GeorgeBest

Under your View My Usage area you can go back 90 days.

November 10, 2021 is the earliest as of today:

It is cumbersome, but you could do it yourself if you want to copy and paste info. or just search records by going through the pages at the bottom.

Otherwise, you would need to submit a ticket to CSA, to obtain anything like this, 2 ways to submit tickets found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Re: Past Call list

computergeek541 — Thu, 10 Feb 2022 19:25:20 GMT

unnecessary repetition