topic Re: upgrading account cannot use promo in Get Support

upgrading account cannot use promo

mmazzara — Thu, 10 Feb 2022 14:40:47 GMT

LNYGIFT

12MONTHS2GB

upgrading my account to 25 dollars a month from 15 and the promo codes dont work? Why not? Can I get one that works>

Re: upgrading account cannot use promo

pkaraa — Thu, 10 Feb 2022 05:50:08 GMT

@mmazzara wrote:
LNYGIFT
12MONTHS2GB

upgrading my account to 25 dollars a month from 15 and the promo codes dont work? Why not? Can I get one that works>

@mmazzara

**Make sure this promotion is not for new customers only**

Get in touch with support agents by creating a ticket via chatbot or by sending a direct msg to CS_Agent if the promo is not working for you.

Re: upgrading account cannot use promo

JK8 — Thu, 10 Feb 2022 06:08:52 GMT

@mmazzara

There is no promo code for current customers.

Re: upgrading account cannot use promo

mmazzara — Thu, 10 Feb 2022 06:13:57 GMT

thanks

Re: upgrading account cannot use promo

Yummy — Thu, 10 Feb 2022 15:52:08 GMT

All promos are for NEW customers only.

I have not seen not one promo for existing customers even if you upgrade to most expensive plan.

Most promos everywhere are always for something NEW: open NEW account, bring NEW money, etc.