topic Re: Messages in Get Support

Messages

sdthenc — Mon, 07 Feb 2022 22:53:16 GMT

I am receiving voice messages from what I believe are blocked numbers. Why does this happen?

How can I turn off voice messages completely?

Re: Messages

LeePublic — Mon, 07 Feb 2022 22:55:09 GMT

They might've been call spoofed numbers, keep blocking the numbers.

Re: Messages

Anonymous — Mon, 07 Feb 2022 22:56:32 GMT

@sdthenc : There is an option in the voicemail system called Extended Absence Greeting. It then opens an option to not allow any messages to be recorded.

Re: Messages

pkaraa — Mon, 07 Feb 2022 22:58:47 GMT

When you block a number and they call you then it might give them a busy tone or they go straight to voicemail without ringing. That way they can leave a voicemail for you.

Voicenotes in SMS/MMS is different. It will go in blocked area and you'll get notification.

I have several in my blocked area, once a month I clear everything off.

Re: Messages

sdthenc — Mon, 07 Feb 2022 23:01:45 GMT

Thank you.
They are leaving msgs without it ringing?

How do I turn off voice msgs?

Re: Messages

hTideGnow — Mon, 07 Feb 2022 23:03:30 GMT

HI @sdthenc What you mean t by "believe are blocked numbers." ? did you block the number?

or you just meant those are funny V number on the call display? If it is those V number on the call display, ignore the calls, just caller id spoofing. Very common but annoying way of scam calls

Re: Messages

sdthenc — Mon, 07 Feb 2022 23:04:37 GMT

I will try this.

Thank you

Re: Messages

Anonymous — Mon, 07 Feb 2022 23:05:35 GMT

@sdthenc : Are you talking about SMS/MMS with a voice recording? Or are you talking about a voicemail message via phone calls?

Re: Messages

sdthenc — Mon, 07 Feb 2022 23:06:23 GMT

They are no ring calls straight to my voicemail. That is why I assumed they are blocked. I don’t actually know.

Re: Messages

sdthenc — Mon, 07 Feb 2022 23:09:17 GMT

Voicemail via phone calls I think. The service that comes with my package?

Re: Messages

VIP_Tech — Mon, 07 Feb 2022 23:12:21 GMT

Hi @sdthenc

when you blocked number is will be going direct to voicemail,,
but if your plan for $15 and listen to your voicemail
the Calls to voicemail will deduct from in-plan minutes.

so is not worth it you blocked number just ignore and delete.

Re: Messages

hTideGnow — Mon, 07 Feb 2022 23:13:22 GMT

@sdthenc wrote:
They are no ring calls straight to my voicemail. That is why I assumed they are blocked. I don’t actually know.

HI @sdthenc This could be just reception issue

Try to change your network settings to 3G Only /WCDMA and see if it works better

Re: Messages

hTideGnow — Mon, 07 Feb 2022 23:14:27 GMT

@VIP_Tech wrote:
Hi @sdthenc
when you blocked number is will be going direct to voicemail,,
but if your plan for $15 and listen to your voicemail
the Calls to voicemail will deduct from in-plan minutes.

so is not worth it you blocked number just ignore and delete.

HI @VIP_Tech I think you misunderstand what OP said

Re: Messages

Anonymous — Mon, 07 Feb 2022 23:17:06 GMT

@sdthenc : Extended Absence Greeting. So you record your greeting saying something like sorry I'm not taking messages here. Text me if you like. Click. You turn on the stop messages option and that's that.

pkaraa brought up the very valid other voice thingy which made me sit up and ask for your clarification. 🙂

Edit: There is an option in the general voicemail system to drop a voicemail on someone without actually calling them. You could test and verify if the extended absence blocks that. I should think it would.

Re: Messages

VIP_Tech — Mon, 07 Feb 2022 23:34:03 GMT

@sdthenc

what your device brand and model ?
and you want to turn off voicemail messages completely, no more voicemail from anyone ?

Re: Messages

sdthenc — Mon, 07 Feb 2022 23:37:18 GMT

I would like to turn off voicemails?

Do not need.

I have listened to prompts but nothing leads to **bleep**ting off voicemail? Lol

Re: Messages

Anonymous — Mon, 07 Feb 2022 23:48:42 GMT

@sdthenc : Get into voicemail
press 3
press 4
press 2 and record a greeting
Press 4 to turn on the greeting
Press 5 to turn off the ability to take messages
Exit out.

Edit: You would still get calls. They would still go to voicemail. They just wouldn't be able to leave messages. Or with the backdoor messaging, they wouldn't be able to leave a message.

Re: Messages

Meow — Mon, 07 Feb 2022 23:47:47 GMT

@LeePublic wrote:
They might've been call spoofed numbers, keep blocking the numbers.

Blocking numbers is just waste of time.

Unless somebody is really harassing you from particular number, all those numbers you see are spoofed.

Re: Messages

sdthenc — Mon, 07 Feb 2022 23:51:55 GMT

I will try now. Thank you

Re: Messages

HALIMACS — Mon, 07 Feb 2022 23:52:23 GMT

@sdthenc

Are you receiving ANY calls that first ring through audibly before going to voicemail?

If not, check the following:

Take off airplane mode
take off do not disturb
ensure the number calling you is not on blocked senders list
disable any call-forwarding features
turn off Bluetooth device if it's possible the 'ringing' is going through to it instead of device's speakers
remove and reinsert your SIM card
reset network connections