topic Re: Ticket reference in Get Support

Ticket reference

cbuikema — Mon, 07 Feb 2022 21:03:25 GMT

I did not receive a response submitted on Jan. 24, 2022 for ticket reference number:-658

pkaraa — Mon, 07 Feb 2022 21:06:10 GMT

Send a reminder direct msg to CS_Agent mentioning this ticket number.

Meow — Mon, 07 Feb 2022 21:09:14 GMT

@cbuikema wrote:
I did not receive a response submitted on Jan. 24, 2022 for ticket reference number:-658

Since you have a ticket number, just send a private message to the CSA referencing that number by clicking https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

VIP_Tech — Mon, 07 Feb 2022 21:25:08 GMT

re-send Private Messages to Customer Support Agent

with ticket #.