topic Re: What is this in Get Support

What is this

mw2020 — Mon, 07 Feb 2022 02:32:23 GMT

What is this disgusting Spam + Refer code + phone number,

Re: What is this

BKNS27 — Mon, 07 Feb 2022 02:37:11 GMT

@mw2020

Just ignore the spam. If you want, you can click on the gear on the top left corner of the message and report it to the CS_Agent.

Re: What is this

BeachNBeer — Mon, 07 Feb 2022 02:40:19 GMT

@mw2020 Another long time member not following the rules of the forums. @gpixel should know that soliciting is not allowed however they have done it a few times along with others.

Sucks that some sink so low for a dollar 😂

Re: What is this

hTideGnow — Mon, 07 Feb 2022 02:42:39 GMT

HI @mw2020 You were having problem loading the activation earlier. Were you able to load the site in the end? Any problem with the activation in the end?

Re: What is this

mw2020 — Mon, 07 Feb 2022 03:01:39 GMT

yeah did activation and i open browser inprivate, so easy ending,

Re: What is this

ShawnC13 — Mon, 07 Feb 2022 03:05:29 GMT

@mw2020, thanks for drawing attention to this. I will put up a post for the community manager to see in the Oracle section

Re: What is this

VIP_Tech — Mon, 07 Feb 2022 03:13:10 GMT

Hi @mw2020

ignore and delete.

or if you want to Report go right hand corner and clicking “Report Inappropriate Content”.

read about Community Terms of Service (publicmobile.ca)

Re: What is this

mw2020 — Mon, 07 Feb 2022 03:15:49 GMT

what mean Oracle section,

Re: What is this

macsal — Mon, 07 Feb 2022 03:25:07 GMT

@mw2020 - I used to enjoy good 'ole fried spam.

Sorry, if I offended you. Really!

You were having an activation issue earlier today, so hoping you have successfully gotten through your initial glitchy start.

And, nonetheless, still hope you were able to use a referral code. 🙂

Re: What is this

NDesai — Mon, 07 Feb 2022 03:37:25 GMT

@mw2020 We have access to a hidden section in this community. That is where we report things to PM community manager and other staff.

Re: What is this

esjliv — Mon, 07 Feb 2022 11:06:48 GMT

@mw2020 - that phone number is actually a valid phone number for porting ONLY issues, it is not a scam.

I would like to point out there may be more hazardous messages you may receive.

Look out for 'making money schemes' or 'winning iphones'. At least those are ones I have received in the past. These are true scammers. So be careful not to click on any links or provide any personal information to these messages/senders.

Re: What is this

J_PM — Mon, 07 Feb 2022 18:55:00 GMT

Hey Community,

Thank you for bringing this thread to our attention.

A few reminders with regards to referral codes:

In order to keep our Community spam free, please do not share out referral codes anywhere on the forum, as it violates Community terms of service. In addition, any referral codes shared through private messages is considered unsolicited spam.

2. As listed in our Terms of Service, moderation roles in our Community such as CSA and Oracles are authorized to report or delete/edit any content on the forum that violates terms of service, referral codes included.

3. Community members who continue to spam and or violate terms of service may experience further action i.e warnings, bannings.

If you need a fresher, please check out our onboarding links: Terms of Service and Community Relationship Agreement.

Thank you,

Jade

Re: What is this

Anonymous — Mon, 07 Feb 2022 18:28:55 GMT

Thank you @J_PM . And what action will be taken with usernames being the referral code?

Re: What is this

J_PM — Mon, 07 Feb 2022 18:44:10 GMT

This behavior is defined as spam. It could warrant removal from the Community Rewards for the month in which the infraction was committed.

Thank you,

Jade

Re: What is this

Anonymous — Mon, 07 Feb 2022 18:57:21 GMT

@J_PM: So upon making a post, the user with the referral code as their username will lose the community reward. Why wouldn't you change the username? Maybe they don't care enough about the reward but it remains a violation to post using it and so is an affront to the community. A slap in the face.

Edit: and then any quotes or tags of them will be in violation.

Re: What is this

ShawnC13 — Mon, 07 Feb 2022 19:39:13 GMT

@J_PM thank you for the clarity, and reinforcement of the wording of the ToS and the support to deal with violations of the ToS

Re: What is this

Luddite — Mon, 07 Feb 2022 20:13:37 GMT

@J_PM "Why wouldn't you change the username?"

Because member gets the choice? In any case expect it will be, at least, these steps:

Jade is alerted to a suspect Community username
Jade confirms it is a referral code
Jade informs the member their username must be modified and requests the new name
Jade changes the member's Community username

Re: What is this

Anonymous — Mon, 07 Feb 2022 20:56:59 GMT

@Luddite : Well...yes...of course they can be offered the choice. And a time limit. Failure to respond in that time will result in stoppage of posting. Your steps are exactly bang on. I had mentioned much the same earlier on elsewhere.

Re: What is this

Anonymous — Mon, 07 Feb 2022 21:10:16 GMT

@J_PM : Correct. No one needs to know specifics. But actions are visible and inaction is bad PR. Otherwise the peace and harmony you want dissolves and frustration escalates from seeing the inaction go on an indefinite, unknown period of time. The brief mentions of we're looking into it and continuing to see inaction are also frustrating. You have a group of very passionate people here that care about the goings-on.

Re: What is this

J_PM — Mon, 07 Feb 2022 21:59:44 GMT

We understand your concern and appreciate your feedback.