topic Re: Failed transfer in Get Support

Failed transfer

Free2pub — Sun, 06 Feb 2022 20:22:31 GMT

I swapped sim too soon, and missed the confirmation text.

0PX9O4 — Sun, 06 Feb 2022 20:24:02 GMT

I'm sending you a private message with a phone number to call. They will help you resubmit your porting request to your old carrier.

Anonymous — Sun, 06 Feb 2022 20:25:16 GMT

@Free2pub : Is it still less than 90 minutes since the transfer? If so then put the old SIM back in.

0PX9O4 — Sun, 06 Feb 2022 20:25:19 GMT

After you call that number, please make sure you keep the old SIM in your phone to reply to the confirmation text as soon as you receive it.

VIP_Tech — Sun, 06 Feb 2022 20:25:22 GMT

try to put it back.

The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.

Free2pub — Sun, 06 Feb 2022 20:27:13 GMT

I didn’t get number to call

Free2pub — Sun, 06 Feb 2022 20:28:01 GMT

Passed that window

0PX9O4 — Sun, 06 Feb 2022 20:39:08 GMT

Please confirm if you got my message. It shows as sent on my end.

softech — Sun, 06 Feb 2022 20:40:15 GMT

@Free2pub Please check your Community inbox on the top right, envelope icon. I sent you the number again. Let us now if you need any other help 🙂