topic Re: Text block by server in Get Support

Text block by server

Vtan — Sun, 06 Feb 2022 04:52:49 GMT

Trying to open bank website not success can’t receive text from bank website,

talk to Bank representative, after testing A few things Finally that Public Mobille block text massage from MBO , prevent from me to open the website,

can everyone please help

Re: Text block by server

softech — Sat, 05 Feb 2022 22:33:55 GMT

@Vtan wrote:
Trying to open bank website not success can’t receive text from bank website,
talk to Bank representative, after testing A few things Finally that Public Mobille block text massage from MBO , prevent from me to open the website,

@Vtan What is MBO? or you meant BMO?

and you have been with PM for sometimes, right?

Re: Text block by server

esjliv — Sat, 05 Feb 2022 20:19:12 GMT

@Vtan wrote:
Trying to open bank website not success can’t receive text from bank website,
talk to Bank representative, after testing A few things Finally that Public Mobille block text massage from MBO , prevent from me to open the website,
can everyone please help

@Vtan - new activated accounts normally take a bit longer to allow short codes to be received on the device/account.

If this is not a new account/activation, try performing a reset of the network settings on your device.

You could also try to insert the SIM into another phone and see if the text comes through on that one.

Re: Text block by server

Yummy — Sat, 05 Feb 2022 21:58:26 GMT

When did you sign up with PM? Usually verification codes from banks, etc. need some time to start arriving to new number. Particularly if you ported number.

Can you receive SMS from other phone numbers?

You mentioned you cannot open BMO site. I assume using your phone... What error message do you get? Maybe mobile BMO site does not like some settings on your phone? Did you try any other bank?

Re: Text block by server

BKNS27 — Sat, 05 Feb 2022 22:32:07 GMT

@Vtan

I think it would be easier to download the BMO banking app on your phone so your won’t have this issue.

Re: Text block by server

Vtan — Sun, 13 Feb 2022 17:35:11 GMT

Thank you problem solved