topic Plan paid for but not working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-paid-for-but-not-working/m-p/167799#M52067 Hi, my plan had expired and I switched to a 30 day play yesterday. I paid and got confirmation text, however when I place a call or send a text I'm told my current plan doesn't have calling or texting added. Tue, 04 Jan 2022 19:18:42 GMT Akeljo 2022-01-04T19:18:42Z Plan paid for but not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-paid-for-but-not-working/m-p/167799#M52067 Hi, my plan had expired and I switched to a 30 day play yesterday. I paid and got confirmation text, however when I place a call or send a text I'm told my current plan doesn't have calling or texting added. Tue, 04 Jan 2022 19:18:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-paid-for-but-not-working/m-p/167799#M52067 Akeljo 2022-01-04T19:18:42Z Re: Plan paid for but not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-paid-for-but-not-working/m-p/167801#M52068 <P>Plan changes on an expired account can only be done by a moderator. For help with this, you should send a <A href="http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/m-p/56161#M9215" target="_blank">private message</A> to any moderator listed here:<BR /><A href="http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank">http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452</A><BR />Include your phone number, PM SIM card number, e-mail address.</P> Sun, 09 Jul 2017 15:01:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-paid-for-but-not-working/m-p/167801#M52068 SD08 2017-07-09T15:01:11Z Re: Plan paid for but not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-paid-for-but-not-working/m-p/168076#M52069 Well its been 2 days now, my phone is still not working. Ive sent an email and 2 pms with no reply. Mon, 10 Jul 2017 16:06:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-paid-for-but-not-working/m-p/168076#M52069 Akeljo 2017-07-10T16:06:15Z