topic Re: PLAN DETAILS in Get Support

PLAN DETAILS

sanjay472 — Sat, 05 Feb 2022 13:49:33 GMT

Hello ,

Is plan details available to respective subscriber ? or respective subscriber login page.

Please advise.

Thanks,

Re: PLAN DETAILS

HALIMACS — Fri, 04 Feb 2022 21:20:11 GMT

@sanjay472

You may find that Plan Details may not show as it should.

This tends to happen (from time to time), when PM is doing site maintenance.

Try using a different device, or mobile, to access it. May also help to clear cache and cookies, or use incognito mode.

Re: PLAN DETAILS

0PX9O4 — Fri, 04 Feb 2022 21:22:07 GMT

@sanjay472

Are you looking for details about the plan you're on? If so, selfserve.publicmobile.ca will show this once you log in.

If you're looking to view all currently available plans, here's the list: https://www.publicmobile.ca/plans

Re: PLAN DETAILS

darlicious — Fri, 04 Feb 2022 21:35:09 GMT

@sanjay472

Log into your self serve account and click on plan details on your overview page. To avoid error messages and weird stuff from happening is best if ahead of time you do the following:

Clear your browser.
Reboot your device.
Open one tab only.
Use secret/incognito mode.
Firefox, chrome, safari or Microsoft edge work best.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

Re: PLAN DETAILS

VIP_Tech — Fri, 04 Feb 2022 21:35:55 GMT

Hi @sanjay472

both site you use same email and password.

Re: PLAN DETAILS

computergeek541 — Fri, 04 Feb 2022 22:46:23 GMT

Re: PLAN DETAILS

computergeek541 — Fri, 04 Feb 2022 22:59:10 GMT

repetitive/was said by several other people arleady