topic Re: Payment in Get Support

Payment

Philly — Thu, 03 Feb 2022 16:41:11 GMT

I still have not received my refund for 25.00

Re: Payment

BKNS27 — Thu, 03 Feb 2022 16:44:59 GMT

@Philly

Why are you asking for a refund? PM is a prepaid service so normally there are no refund.

Re: Payment

Philly — Thu, 03 Feb 2022 16:48:12 GMT

I over paid last week

Re: Payment

VIP_Tech — Thu, 03 Feb 2022 17:51:36 GMT

Hi @Philly

get in touch with Customer Support Agent (publicmobile.ca)

CSA Hours Of Operation (publicmobile.ca)

Verify your identity (publicmobile.ca)

Re: Payment

Lieux — Thu, 03 Feb 2022 18:07:54 GMT

@Philly In this public forum you don’t need to write any personal information for security reasons.

Usually if you have make a double payment last week you can see the money in your AVAILABLE FUNDS in your self-serve account. Can you see that? And this money will be taken to pay your next bill in 30 days. So you can let the money in your account. But if for a reason you need a refund you need to ask public mobile in private as mentioned in the other message. But it will take few weeks.

Re: Payment

Soulstrykee — Fri, 04 Feb 2022 02:24:36 GMT

you get anywhere??? I have been waiting 5 business days just for a response myself