topic 2GBBONUS promo code in Get Support

2GBBONUS promo code

klino85 — Wed, 02 Feb 2022 23:24:35 GMT

Hi. I just trying to activate my new service with public mobile and on a last step could not get 2GBBONUS data activate. Just got message " promo code is not valid" I talked to agent from a chat and he said just activated without code and than ask questions here and service agent should help me. I hope someone helps me here. thanks.

Re: 2GBBONUS promo code

BeachNBeer — Wed, 02 Feb 2022 23:32:34 GMT

@klino85 Open a ticket for support as we are all customers on here.

If you used a referral code. The $10 signup bonus will be credited within 72 hours. Welcome to Public Mobile!

Contact customer service agents.

Open a ticket via:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html (faster response time)

Type "ticket" > Click "Contact Us" > Select your issue > "Click here to submit a ticket↗"

or send a private message to:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication process.

Re: 2GBBONUS promo code

darlicious — Wed, 02 Feb 2022 23:37:47 GMT

@klino85

Hmmm...strange. The promocode should still be active on $35+ plans but the terms and conditions do say it could be revoked at any time. Preregister your email for the LNYGIFT promocode that gives 2gb of recurring monthly plan data for 8 months on $25+ plans just in case the 2GBBONUS promocode is no longer active. After registering your email for the lunar New Year bonus promotion then contact customer support to add the 2GBBONUS promocode with the LNYGIFT promocode as a back up in case the 2GBBONUS promocode is no longer offered.

https://www.publicmobile.ca/en/on/

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: 2GBBONUS promo code

softech — Wed, 02 Feb 2022 23:37:26 GMT

@klino85 that promo might have expired, especially there is a Lunar New Year promo, 2GB extra for 8 months, going on now.

Re: 2GBBONUS promo code

Yummy — Wed, 02 Feb 2022 23:37:51 GMT

Hmmmm. There is NO 'chat' option with PM.

Regarding account issues only agent can assist you if you send them personal mail.

Re: 2GBBONUS promo code

klino85 — Wed, 02 Feb 2022 23:41:18 GMT

Where did you find info about those promo code. I could not find any info that it is for $35 + plans. I guess this is my problem, I have $25 plan

Re: 2GBBONUS promo code

BeachNBeer — Wed, 02 Feb 2022 23:44:57 GMT

@klino85 According to link below. $25 plan is good.

https://productioncommunity.publicmobile.ca/t5/Announcements/Lunar-New-Year-Offer/td-p/777689

Offer Details:

Offer applies to the $25, $35, $40, $50 and $60 plans. This offer is not stackable with other in-market offers. This offer is subject to change without notice..

How to Get this Offer:

Submit your email address here before Feb 2, 2022, 11:59PM EST

Once your email address has been successfully submitted, you will receive a confirmation email with a promo code.

Activate with the same email address by Feb 18, 2022.

You have to enter your email before 1159 pm EST tonight. Link below to enter email.

https://www.publicmobile.ca/en/bc/fs2020

Just enter your email and since you already signed up contact support and they will fix you up.

Re: 2GBBONUS promo code

klino85 — Wed, 02 Feb 2022 23:49:02 GMT

There is nothing on this link, just empty page.

Re: 2GBBONUS promo code

darlicious — Wed, 02 Feb 2022 23:58:48 GMT

@klino85

Oh weird. Let me find another link for you.

Edit:

Here are the terms but the ad is still on the website so you have an argument that it should still be valid. Ask for it to be applied if they say no then make your argument. But ask for the 2GBBONUS to be applied first.

How to Get this Offer:

Submit your email address here before Feb 2, 2022, 11:59PM EST
Once your email address has been successfully submitted, you will receive a confirmation email with a promo code.
Activate with the same email address by Feb 18, 2022.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: 2GBBONUS promo code

BeachNBeer — Wed, 02 Feb 2022 23:56:25 GMT

@klino85 It sure looks like the link is not working. Sorry.

Just send a private message to Support and they will fix you up via link below

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: 2GBBONUS promo code

VIP_Tech — Wed, 02 Feb 2022 23:58:00 GMT

Hi @klino85

Submit your email address here before Feb 2, 2022,

if you Activate your line don't worry about it get in touch with Customer Support Agent (publicmobile.ca)

the can Add,

CSA Hours Of Operation (publicmobile.ca)

Verify your identity (publicmobile.ca)

Re: 2GBBONUS promo code

BeachNBeer — Wed, 02 Feb 2022 23:59:38 GMT

@VIP_Tech Nice you found a working link.

Re: 2GBBONUS promo code

klino85 — Thu, 03 Feb 2022 00:03:12 GMT

Ok now looks like in you link it says only $35+ plans. But if you open announcement in Lunar New Year Offer topic it says $25 + plans. Someone screwed up.

Re: 2GBBONUS promo code

darlicious — Thu, 03 Feb 2022 00:04:28 GMT

@VIP_Tech

Nicely done.

@klino85

Enter your email address at the link supplied by @VIP_Tech . Although entering your email is not necessary to qualify for the 2GBBONUS promotion it's better to be safe and have a copy of the email as proof. The important thing is to have a copy of the promotion being active as of today.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: 2GBBONUS promo code

klino85 — Thu, 03 Feb 2022 00:07:01 GMT

WOW..... It is so complicated. Even this community, to fix little problem I should spend an hour chatting with an agent. Thanks all of you guys for your help.

Re: 2GBBONUS promo code

darlicious — Thu, 03 Feb 2022 00:08:13 GMT

@klino85

The LNYGIFT promo is $25+ plans. The 2GBBONUS promo is for $35+ plans. Maybe we can still find a working link for the LNYGIFT promo but it did have an expiry date of yesterday.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: 2GBBONUS promo code

VIP_Tech — Thu, 03 Feb 2022 00:13:46 GMT

@klino85 wrote:
Ok now looks like in you link it says only $35+ plans. But if you open announcement in Lunar New Year Offer topic it says $25 + plans. Someone screwed up.

@klino85

Lunar New Year Offer - Community (publicmobile.ca)

do you Activate new line or not yet !

Re: 2GBBONUS promo code

klino85 — Thu, 03 Feb 2022 00:15:29 GMT

Now customer support is asking me if I can proof that they have this deal. 😠

Re: 2GBBONUS promo code

klino85 — Thu, 03 Feb 2022 00:16:46 GMT

Yes I just activated new line( like 30 min ago.)

Re: 2GBBONUS promo code

softech — Thu, 03 Feb 2022 00:17:00 GMT

@darlicious not expire yet.. still good..

Submit your email address here before Feb 2, 2022, 11:59PM EST
Once your email address has been successfully submitted, you will receive a confirmation email with a promo code.
Activate with the same email address by Feb 18, 2022.