topic Re: Referral code in Get Support

Referral code

sdudgeon741 — Wed, 02 Feb 2022 19:46:53 GMT

I forgot to use my husbands referral code when I signed up!

Can I still add it?

I just signed up this morning...

Anonymous — Wed, 02 Feb 2022 19:48:16 GMT

Yes you can.

sdudgeon741 — Wed, 02 Feb 2022 19:49:54 GMT

Kool Thanks!!!

BKNS27 — Wed, 02 Feb 2022 20:15:16 GMT

You can contact the CS_Agent by clicking on the envelope icon and private message them and explain your issue.

hTideGnow — Wed, 02 Feb 2022 20:21:47 GMT

HI @sdudgeon741 Yes, PM Support likely will help if it was an honest mistake 🙂

Open a ticket with CS Agent using Chatbot.

click on the Bubble on the lower right or directly at : https://publicmobile.ca/chatbot.
Follow these these to get to ticket open page quicker:

Type: My rewards are missing,
click on "Refer A friend",
click on "Yes, I'm the referred customer',
click "Click here to submit a ticket" .

you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the moderators (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

sdudgeon741 — Wed, 02 Feb 2022 20:54:43 GMT

options 2-4 are not there...

sdudgeon741 — Wed, 02 Feb 2022 20:55:43 GMT

well maybe they are

i just had to keep clicking the same thing over and over

computergeek541 — Thu, 03 Feb 2022 00:39:25 GMT