topic Re: Accessing bills after cancelation in Get Support

Accessing bills after cancelation

switchgear — Tue, 01 Feb 2022 18:42:30 GMT

Why can't I log into my account to see my billing after I have moved to another cell phone provider?

BeachNBeer — Tue, 01 Feb 2022 18:44:04 GMT

@switchgear Cause once you leave and port your number the account is deleted. You can try contacting support.

Contact customer service agents.

Open a ticket via:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html (faster response time)

Type "ticket" > Click "Contact Us" > Select your issue > "Click here to submit a ticket↗"

or send a private message to:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication process.

Anonymous — Tue, 01 Feb 2022 18:43:56 GMT

@switchgear : It's what happens with porting out numbers. It closes the account. Gone. Done. History.