topic Re: Help. in Get Support

Help.

ReenBird — Sun, 30 Jan 2022 23:16:18 GMT

My pin on my public mobile voucher is saying invalid but i just purchased it?

Re: Help.

computergeek541 — Sun, 30 Jan 2022 23:16:01 GMT

@ReenBird wrote:
My pin on my public mobile voucher is saying invalid but i just purchased it?

There can be delay immediately after purchase before the voucher becomes valid. Please try using it again after a few hours.

Re: Help.

BKNS27 — Sun, 30 Jan 2022 23:22:54 GMT

@ReenBird

Where did you purchase the voucher?

Try entering it in an hour as noted by @computergeek541 .

You might want to go back to where you purchased the voucher if it doesn’t work if you tried again.

Re: Help.

JK8 — Sun, 30 Jan 2022 23:23:58 GMT

@ReenBird

It is easier to add the voucher to your account by dialing 611. If you do add it online ensure you clear your browser cache/history and then open a new window in incognito.

Re: Help.

kaytus — Mon, 31 Jan 2022 01:08:37 GMT

Sometimes need up to 48 hrs to validate the voucher.

Re: Help.

pkaraa — Mon, 31 Jan 2022 02:29:09 GMT

As its been over 3 hours since you put up the concern here so you can Try again now.

Still same error?