topic Re: credit card in Get Support

credit card

Elaine5 — Sun, 30 Jan 2022 17:59:39 GMT

the credit card you have to recieve payment for brother in laws phone is expired and we need to give you new information.

Re: credit card

esjliv — Sun, 30 Jan 2022 18:03:01 GMT

@Elaine5 wrote:
the credit card you have to recieve payment for brother in laws phone is expired and we need to give you new information.

@Elaine5 - log into their Self Serve account and navigate to the PAYMENT tab.

Go to the bottom, left corner to update the credit card information.

EDIT - added visual:

Re: credit card

esjliv — Sun, 30 Jan 2022 18:06:12 GMT

@Elaine5 - if a Self Serve account was never created for your brother in law, one can be registered for an account here: https://selfserve.publicmobile.ca/self-registration/

Re: credit card

BKNS27 — Sun, 30 Jan 2022 18:55:09 GMT

@Elaine5

You can login to your Self Serve account and make the CC change but I would suggest you contact the CS_Agent and have your BIL email changed to his email. Better to keep account separately.