topic Re: Need help to send a Transfer Request from Public to Chatr! in Get Support

Need help to send a Transfer Request from Public to Chatr!

Geekworkshop — Tue, 04 Jan 2022 09:54:33 GMT

Hi!
Yesterday switched from Chatr to Public and didn't leave Chatr Sim card long enough.

Now Chatr needs Public to send another Transfer Request so they can finish their job.

Thank you for help!

Re: Need help to send a Transfer Request from Public to Chatr!

Anonymous — Sat, 18 Dec 2021 20:11:22 GMT

Make sure the old SIM card in your phone when you're Transfer your number. You should get a SMS message from your old carrier asking to confirm if you would like to Transfer your number. Your reply should be: YES.

The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.

if you stuck with Transferring your old Phone Number, or is not complete processing

Here’s how to contact Customer Support Agent by CS_Agent,

you need to send a private message to Customer Support Agent by CS_Agent, by Click Here link.

please include in your message,
phone number,
which carrier,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
- Note: Public Mobile No Support by phone call or Email.. only by CS_Agent, private message..
Check your private message inbox (click on the envelope top right of your screen)

Good Luck and your welcome to Public Mobile
you will be very happy...with a Fabulous Service..

Re: Need help to send a Transfer Request from Public to Chatr!

Triguy — Sat, 18 Dec 2021 20:16:07 GMT

@Geekworkshop Check your private messages. I sent you the phone to contact the porting department.

Re: Need help to send a Transfer Request from Public to Chatr!

t_p — Sat, 18 Dec 2021 22:00:25 GMT

@Geekworkshop wrote:
Hi!
Yesterday switched from Chatr to Public and didn't leave Chatr Sim card long enough.
Now Chatr needs Public to send another Transfer Request so they can finish their job.
Thank you for help!

@Geekworkshop

You can contact CS via this link to troubleshoot your transfer:

Re: Need help to send a Transfer Request from Public to Chatr!

computergeek541 — Sun, 19 Dec 2021 01:52:32 GMT

@Geekworkshop

Are you going to Chatr or going to Public? The title says one but the message body says the opposite.

Re: Need help to send a Transfer Request from Public to Chatr!

walker1 — Sun, 19 Dec 2021 01:59:15 GMT

@computergeek541

I believe the OP is moving in to PM from Chatr, based on their post. I think that they got their title wrong though. Their title is a little confusing the way they wrote it.

Re: Need help to send a Transfer Request from Public to Chatr!

computergeek541 — Sun, 19 Dec 2021 02:00:10 GMT

I initially replied based on the title but then realized a contracdiction a minute later. That's why I'm unsure. Either way, my point was that whichever carrirer that the number is being transfered to needs to do all the work (Public if going to Public or Chatr if going to Chatr).