topic Re: Didn't get my $10 reward for signing up in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780710#M518372 <P>First month is always pay in full for your plan. Autopay and other rewards are deducted after (second, etc. month).</P> Sat, 29 Jan 2022 18:11:36 GMT Yummy 2022-01-29T18:11:36Z Didn't get my $10 reward for signing up https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780694#M518364 <P><SPAN>I recently signed up for the $25 plan and used a code provided from a friend who recommended Public Mobile. This code should have given me a $10 discount. But I was charged the full $25. The automated help chat box can't help and nobody has replied to me email.<SPAN class="">&nbsp;</SPAN></SPAN></P> Sat, 29 Jan 2022 17:46:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780694#M518364 Daniel_H 2022-01-29T17:46:43Z Re: Didn't get my $10 reward for signing up https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780696#M518365 <P>You will always pay up front to start. The $10 should appear within 3 days but usually overnight. It will show in your Available Funds. Then you can use that to buy add-ons or let it sit for your next renewal.</P> Sat, 29 Jan 2022 17:48:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780696#M518365 Anonymous 2022-01-29T17:48:38Z Re: Didn't get my $10 reward for signing up https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780697#M518366 <P>Patience it will come soon <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 29 Jan 2022 17:49:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780697#M518366 BeachNBeer 2022-01-29T17:49:50Z Re: Didn't get my $10 reward for signing up https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780700#M518367 <P>Thank you. I will wait and see.</P> Sat, 29 Jan 2022 17:58:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780700#M518367 Daniel_H 2022-01-29T17:58:12Z Re: Didn't get my $10 reward for signing up https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780701#M518368 <P>Thank you. Okay, I will wait <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 29 Jan 2022 17:58:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780701#M518368 Daniel_H 2022-01-29T17:58:49Z Re: Didn't get my $10 reward for signing up https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780708#M518370 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/224435">@Daniel_H</a>&nbsp;wrote:<BR /><P><SPAN>I recently signed up for the $25 plan and used a code provided from a friend who recommended Public Mobile. This code should have given me a $10 discount. But I was charged the full $25. The automated help chat box can't help and nobody has replied to me email.<SPAN class="">&nbsp;</SPAN></SPAN></P><HR /></BLOCKQUOTE><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/224435">@Daniel_H</a>&nbsp; - if your friend sees you in their list of phone number (last 4 digits) in their My Rewards section (as they will likely see this first before your $10 shows up in your Available Funds area).</P><P>&nbsp;</P><P>Refer-a-Friend area under My Rewards:</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="esjliv_1-1643479543437.png" style="width: 209px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/59711i40C7C264673E0E21/image-dimensions/209x169?v=v2" width="209" height="169" role="button" title="esjliv_1-1643479543437.png" alt="esjliv_1-1643479543437.png" /></span></P><P>&nbsp;</P> Sat, 29 Jan 2022 18:06:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780708#M518370 esjliv 2022-01-29T18:06:44Z Re: Didn't get my $10 reward for signing up https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780710#M518372 <P>First month is always pay in full for your plan. Autopay and other rewards are deducted after (second, etc. month).</P> Sat, 29 Jan 2022 18:11:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780710#M518372 Yummy 2022-01-29T18:11:36Z Re: Didn't get my $10 reward for signing up https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780757#M518392 <P>Hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/224435">@Daniel_H</a>&nbsp;</P><P>&nbsp;</P><P>Select your Payment History, in the blue area of your self-serve landing page.&nbsp; &nbsp;</P><P>Then select the last 30 days (or however far back to around the date of your activation) to see if the below line entry appears.</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HALIMACS_0-1643483985472.png" style="width: 999px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/59722iDAFD6BF5534BB4B5/image-size/large?v=v2&amp;px=999" role="button" title="HALIMACS_0-1643483985472.png" alt="HALIMACS_0-1643483985472.png" /></span></P><P>&nbsp;</P> Sat, 29 Jan 2022 19:21:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-my-10-reward-for-signing-up/m-p/780757#M518392 HALIMACS 2022-01-29T19:21:32Z