topic Re: OneTouch in Get Support

OnePlus5

annaurbs — Tue, 04 Jan 2022 19:17:56 GMT

Hello, I have a 2-part question: 1) is the OnePlus 5 is compatible on Public Mobile? It doesn't recognize the IMEI but I'm wondering if it can still work. 2) Is there a way to test it? I have a SIM card, just haven't activated it yet. Can I activate it to test it out, without paying the fees for a plan, in case it doesn't end up working?

Re: OneTouch

xCameron94x — Thu, 06 Jul 2017 18:13:06 GMT

the IMEI checker is outdate/unreliable. Use willmyphonework.net, it has an extensive list of phones, and shows if the phone is compatiable. Just be sure you know your phones model # as many devices have different model numbers for various regions

Re: OneTouch

NDesai — Thu, 06 Jul 2017 18:18:19 GMT

If it is compatible on http://willmyphonework.net/, it should work fine with Public Mobile. The imei checker is broken and not accurate.

Re: OnePlus5

canucks4life — Thu, 06 Jul 2017 18:58:10 GMT

@annaurbs wrote:
Hello, I have a 2-part question: 1) is the OnePlus 5 is compatible on Public Mobile? It doesn't recognize the IMEI but I'm wondering if it can still work. 2) Is there a way to test it? I have a SIM card, just haven't activated it yet. Can I activate it to test it out, without paying the fees for a plan, in case it doesn't end up working?

I have a OnePlus 5 and it is completely compatible with all PM/Telus network frequencies including 4G+/LTE advanced.

Re: OneTouch

Luddite — Thu, 06 Jul 2017 19:04:46 GMT

Here are the frequencies used by PM/Telus: https://en.wikipedia.org/wiki/Telus_Mobility Check against your phone's specs.

Inserting an unactivated PM SIM shows No Service; if you see a message to enter a code it would mean the phone is locked to another carrier.

The sure test for any phone is to insert an activated PM SIM; $11 (plus $5 for the SIM) to do that: https://productioncommunity.publicmobile.ca/t5/Getting-Started/quot-Risk-Free-quot-Activation-costs-11/m-p/28779#M4212