topic Re: $10/30day plan problem in Get Support

$10/30day plan problem

young8754 — Tue, 04 Jan 2022 19:17:47 GMT

My plan shows $10 per 30 days with no includings after I activated SIM card and chose plan yesterday. When I tried to change my plan it showed it would take a month to change. I don't know why my plan was automatically changed to no includings. Please help.

Re: $10/30day plan problem

mimmo — Thu, 06 Jul 2017 15:10:03 GMT

this has been a common issue.

add funds to reach 120$ then do an mmiediate plan change to the 120 one you orriginally wanted. this will reset your plan.

mods will then credit you the extra you paid.

you will need to message the mods expaining your situation.

You need to send the moderators a private message

To send a private message to the Moderator_Team

In your message send them:
1) account email address
2) PM phone number
3) explanation of what is happening
4) link to this thread if you want

Re: $10/30day plan problem

Mapua — Fri, 07 Jul 2017 00:46:07 GMT

I sent a private message to a moderator as well, as I am experiencing a similar issue! 😞