topic Re: Long Distance Add-on Seems to Have Changed my Plan? in Get Support

Long Distance Add-on Seems to Have Changed my Plan?

pmst — Tue, 04 Jan 2022 19:17:40 GMT

My home province is Alberta.

I have a 90 day, 12GB, unlimited provinice, unlimited text plan. I am traveling to Ontario and wanted to be able to recieve calls on my phone while traveling. The way I understand the plans is that an $8 long distance add-on will give me 200 LD mins.

Added this to my plan and then went back in to check if it took. My plan appears to now changed to a 6GB plan.

Please help. I leave for TO tomorrow AM.

Re: Long Distance Add-on Seems to Have Changed my Plan?

Samianauman — Thu, 06 Jul 2017 02:06:36 GMT

You need a mod assistance
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Detailed explaination of issue

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: Long Distance Add-on Seems to Have Changed my Plan?

pmst — Thu, 06 Jul 2017 02:36:46 GMT

Thank-you for the quick response!

Re: Long Distance Add-on Seems to Have Changed my Plan?

Samianauman — Thu, 06 Jul 2017 02:37:45 GMT

No problem.