topic Re: PM midnight text in Get Support

PM midnight text

Community_QA — Thu, 02 Jun 2022 04:02:58 GMT

can we change the time we receive PM text?

or can we opt out some type of text from PM ?

Re: PM midnight text

computergeek541 — Thu, 27 Jan 2022 05:45:27 GMT

@Community_QA wrote:
can we change the time we receive PM text?

or can we opt out some type of text from PM ?

This problem has be ongoing for many months. Customers cannot opt out of text messages about renewals and rewards. All you can really do is block the messages using your messaging client. In the Android phone universerse using Google's stock messaging app, blocking really only archives the messages so that there's no notification given abou the messages coming in. The archived messages can still be reviewed at a later time.

Re: PM midnight text

darlicious — Thu, 27 Jan 2022 07:02:42 GMT

@Community_QA

Hopefully they fix that midnight text. It's supposed to come at noon eastern. In the meantime just silence notifications from 611. I wouldn't OP out of other texts from pm because you may miss out on freebies and special promos.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: PM midnight text

HALIMACS — Thu, 27 Jan 2022 11:03:05 GMT

@Community_QA

Just select the sender and turn off notifications/sounds for it from your device's messaging service.

One and done.

Re: PM midnight text

Yummy — Thu, 27 Jan 2022 14:48:29 GMT

Currently - no but if it comes from fixed number (like 611) you can turn notification off (sound, vibration) and SMS will still arrive but you will not hear it.

Re: PM midnight text

Lieux — Thu, 27 Jan 2022 15:42:13 GMT

@Community_QA I did it few days ago…you need to enter the 611 in your contacts first. And after you can choose to stop the notifications for that number. Sorry the picture is in French…aucune means no…😁