topic Receipts question… in Get Support

Receipts question…

TMS — Tue, 25 Jan 2022 16:39:03 GMT

I require receipts, for the entire year, for both of my Public Mobile cellular accounts. How can I obtain these? Thanks guys. 🙂

Re: Receipts question…

0PX9O4 — Tue, 25 Jan 2022 16:40:04 GMT

@TMS

If you send a private message to CS_Agent with your account details, they can get you these.

Include your full name, phone and account numbers, email address, and the 4-digit PIN (if you have it), to speed up the process.

Re: Receipts question…

meta — Tue, 25 Jan 2022 16:48:26 GMT

You can ask the chatbot from the chat bubble in the bottom-right corner, and you can directly submit a ticket for an invoice to expedite the process.

Re: Receipts question…

BKNS27 — Tue, 25 Jan 2022 18:22:44 GMT

@TMS

If you just want the basic billing information, login to your Self Serve account and print out View Payment History (change dropdown to 30 days) or you can contact the CS_Agent for a detailed payment history.

Re: Receipts question…

computergeek541 — Wed, 26 Jan 2022 03:28:00 GMT

Re: Receipts question…

TMS — Wed, 26 Jan 2022 03:50:41 GMT

Thanks everyone. A CS_Agent is taking care of my requests. Cheers.