topic Re: Account Suspended? in Get Support

Account Suspended?

JK8 — Tue, 25 Jan 2022 08:19:43 GMT

Is anyone else seeing Account Suspended in the new My Rewards page?

Re: Account Suspended?

darkomega — Tue, 25 Jan 2022 08:24:11 GMT

Not here on my end, all looks normal.

Re: Account Suspended?

darlicious — Tue, 25 Jan 2022 09:23:23 GMT

@JK8

Weird you too? Are you going thru renewal tonight? The referrals I have that are currently suspended show that but all of my other accounts I manage are normal so far as I have checked.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Account Suspended?

JK8 — Tue, 25 Jan 2022 09:29:23 GMT

@darlicious

Not going through renewal. My self service account looks good. This Account Suspended is only in My Rewards page.

Re: Account Suspended?

JK8 — Tue, 25 Jan 2022 09:36:53 GMT

@darlicious wrote:
@JK8
The referrals I have that are currently suspended show that but all of my other accounts I manage are normal so far as I have checked.

Do you mean that the rewards page says Account Suspended like mine where you have a mixture of referrals that are active and suspended?

Re: Account Suspended?

darlicious — Tue, 25 Jan 2022 10:20:12 GMT

@JK8

Lol...ok I guess I worded that funny. I meant I logged into the accounts that are suspended and the rewards account displays that message. I was wondering earlier if accounts going thru renewal have that message displayed as well.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.