topic Re: New Community Forum Layout in Get Support

New Community Forum Layout

will13am — Wed, 05 Jan 2022 06:36:24 GMT

I logged into the community forum on my phone this morning and saw something completely different. I thought my browser was broken because things were not where I was used to seeing them. Selecting desktop site didn't do anything different. Seeing it for the first time on a desktop computer, I sort of like what I see. Having stickies to keep important posts at the top is a great step in the right direction. The site is definitely more computer friendly than mobile device friendly. It will take some time to learn of all the changes. It would be interesting to hear of everyone's first impressions. Let's discuss.

Re: New Community Forum Layout

SD08 — Wed, 18 Jan 2017 13:01:02 GMT

There is one feature now missing that I'd like to have reinstated: the page of latest topics (not just latest posts)

I've submitted an idea in the Public Lab about this:

http://productioncommunity.publicmobile.ca/t5/Public-Lab/New-community-design-should-include-link-to-page-of-latest/idi-p/131992

Re: New Community Forum Layout

will13am — Wed, 18 Jan 2017 13:25:34 GMT

@SDO8 wrote:
There is one feature now missing that I'd like to have reinstated: the page of latest topics (not just latest posts)
I've submitted an idea in the Public Lab about this:
http://productioncommunity.publicmobile.ca/t5/Public-Lab/New-community-design-should-include-link-to-page-of-latest/idi-p/131992

Right now the latest solutions sits right at the top. Do you think that this would be a better replacement in the same location?

Re: New Community Forum Layout

will13am — Wed, 18 Jan 2017 13:37:12 GMT

I just added a suggestion in labs to use a pop up menu with hot links to supply access to the various forums instead of having them at the bottom of the web page. This should improve visibility and enhance navigation. Now, I hope the flood of suggestions is not taken in a negative way. PM is proably going to think we just roll out an improved forum layout and all the armchair quarterbacks are flooding the labs forum with a ton of suggested revisions.

Re: New Community Forum Layout

SD08 — Wed, 18 Jan 2017 13:40:30 GMT

@will13am wrote:
Right now the latest solutions sits right at the top. Do you think that this would be a better replacement in the same location?

Actually, yes, that might be better to have latest topics there instead of latest solutions. Solutions mean that that particular topic has less urgency due to being "solved." Perhaps the more urgent "unresolved" topics would be better off at the top. However, I see there is some space just below the Featured Topics section (in the desktop version), where they could easily insert at least a link to Latest Topics, if not a brief preview of the section.

Re: New Community Forum Layout

dearmusic — Wed, 18 Jan 2017 13:40:54 GMT

Ahhh changes!! My only weakness!!! Stop changing!!!

Just kidding, it looks kind of refreshing, but I do think the old one was more familiar...

Re: New Community Forum Layout

CaNuCk07 — Wed, 18 Jan 2017 13:46:08 GMT

We are creatures of habits..... and then you go an turn our world upside down.... lol

We'll all get use to this new setup.

Re: New Community Forum Layout

ShawnC13 — Wed, 18 Jan 2017 14:09:33 GMT

The forums new look is nice and clean!! I am sure there will be some massaging of the layout with suggestions and such over the next little while. A feature that I haven't seen yet (it might be here) that is miss is the number of new posts in each section since my last visit. It made it easy to click on the sub-section that had new posts and go a view them.

I am sure there will be more suggestions or things I notice but like I said I am liking the new clean fresh face of the forum.

Re: New Community Forum Layout

kav2001c — Wed, 18 Jan 2017 14:06:36 GMT

Sorry but new layout is VERY akward

I am not a fan of pop up notifications either

I like how some things are cleaned up but things like quick links for notifications / profile etc seem nowhere near as nice

It actually looks more like Koodo forums now...

Re: New Community Forum Layout

stonechucker — Wed, 18 Jan 2017 14:05:53 GMT

So, this is not good. What I think I'm seeing on my computer is a mobile version of the community forums, and I can not find the "Desktop" mode.

With my vision issues, I have been reading the forums with magnification turned on, and currently my Chrome Browser has no magnification, yet I'm still able to read every (My 3rd part software is turned on for magnification however).

Is there a desktop / 'normal' view of the forum, and where might I find the link? This change may keep me away from the forums, as I can not easily navigate at this point.

Re: New Community Forum Layout

ShawnC13 — Wed, 18 Jan 2017 14:10:29 GMT

Has anyone seen where the Private Message notification is or any of those other features?

Re: New Community Forum Layout

CaNuCk07 — Wed, 18 Jan 2017 14:13:21 GMT

@ShawnC13 I think its up top on the right below Get Help.

Re: New Community Forum Layout

dearmusic — Wed, 18 Jan 2017 14:13:22 GMT

@ShawnC13 wrote:
Has anyone seen where the Private Message notification is or any of those other features?

It's up on the top

Re: New Community Forum Layout

kav2001c — Wed, 18 Jan 2017 14:13:32 GMT

@ShawnC13 it pops up now (bottom right corner, where Simon used to be)

Re: New Community Forum Layout

ShawnC13 — Wed, 18 Jan 2017 14:20:24 GMT

Thanks it maybe just my work computer but it doesn't display those buttons but I did see a red number 2 for notifications so at least I won't miss anything. But I do thank you guys!!

Re: New Community Forum Layout

CaNuCk07 — Wed, 18 Jan 2017 14:21:37 GMT

Where is the lastest topics section? IT used to aggregate the latest topics regardless of their section posted in. Now its much more difficult to locate new topics.

Re: New Community Forum Layout

ech_786 — Wed, 18 Jan 2017 14:22:37 GMT

New community foroum layout is looking nice but will take sometime to get used to it.

Re : New Community Forum Layout

domenicocortez — Wed, 18 Jan 2017 14:23:47 GMT

Welcome to the 21st Century...

No kidding, good idea!

Thanks for update

Re: New Community Forum Layout

SD08 — Wed, 18 Jan 2017 14:26:30 GMT

@CaNuCk07 wrote:
Where is the lastest topics section? IT used to aggregate the latest topics regardless of their section posted in. Now its much more difficult to locate new topics.

@CaNuCk07

Exactly. I've requested it be reinstated in Public Lab:

http://productioncommunity.publicmobile.ca/t5/Public-Lab/New-community-design-should-include-link-to-page-of-latest/idc-p/132003#M4883

Anyone who finds it important to be able to see the latest topics, please support the idea and vote it up. One of the moderators has replied that they are monitoring the response.

Re: New Community Forum Layout

kav2001c — Wed, 18 Jan 2017 15:47:33 GMT

Something else I would be curious about

I understand them putting Knowledge Base at top (obvious right)

But why rank Public Lab so high?

And Annoucements is now buried, last thing listed

Seems wrong...