topic Re: Phone beeps 3 times in Get Support

Phone beeps 3 times

ggaudette1 — Mon, 24 Jan 2022 18:12:57 GMT

i have an iPhone XR and when I try to dial certain numbers it beeps three times and hangs up. Anybody have any ideas?

Garth

Re: Phone beeps 3 times

0PX9O4 — Mon, 24 Jan 2022 18:15:36 GMT

This is usually an indication of a problem with the number that you are dialling, or the network in your area being busy.

Source: https://discussions.apple.com/thread/8131546

Re: Phone beeps 3 times

ggaudette1 — Mon, 24 Jan 2022 18:18:12 GMT

Possibly but three different areas this morning, Whistler, Vancouver, and Everett?

Re: Phone beeps 3 times

0PX9O4 — Mon, 24 Jan 2022 18:19:33 GMT

@ggaudette1

Are you able to put your SIM in another phone temporarily to see if that solves the problem?

Re: Phone beeps 3 times

ggaudette1 — Mon, 24 Jan 2022 18:22:51 GMT

I could try that later when my wife gets home but not right now. Good idea though

Thanks

Re: Phone beeps 3 times

0PX9O4 — Mon, 24 Jan 2022 18:24:17 GMT

@ggaudette1

You're welcome! It definitely sounds like a phone-related issue if it's been going on for a while with all different numbers that you try to call.

Please keep us posted on what you find when you try from another device.

Re: Phone beeps 3 times

0PX9O4 — Mon, 24 Jan 2022 18:42:08 GMT

@ggaudette1

There have been 2 other similar reports of problems this morning from customers in BC. I suggest you send a private message to CS_Agent with your account details so they can look into this for you.

Don't bother with tickets and the chatbot - they can be faulty.

Re: Phone beeps 3 times

ggaudette1 — Mon, 24 Jan 2022 19:37:49 GMT

How do I get hold of a Cs agent?

Re: Phone beeps 3 times

Phee — Tue, 25 Jan 2022 00:13:12 GMT

Are you still having the issue? The numbers I tried calling this morning are all going thru now.

Re: Phone beeps 3 times

ShawnC13 — Tue, 25 Jan 2022 00:33:46 GMT

My mom was having issues this morning getting the beeps and having it disconnect this morning as well here on Vancouver Island. iPhone user as well

Re: Phone beeps 3 times

esjliv — Tue, 25 Jan 2022 02:55:49 GMT

@ggaudette1 wrote:
Hi
i have an iPhone XR and when I try to dial certain numbers it beeps three times and hangs up. Anybody have any ideas?
Garth

@ggaudette1 - likely a network flow issue that was happening. I see some issues were happening today.

When these blimps happen, you can also try the below to help reconnect/trigger the Public Mobile Network:

-rebooting your phone

-toggle into airplane mode then back again

-Perform a Reset of the device's Network settings

Public Mobile Representatives are Customer Support Agents (CSAs), and can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Re: Phone beeps 3 times

ggaudette1 — Tue, 25 Jan 2022 15:00:37 GMT

Seems to have fixed itself, pretty sure it was a carrier problem.

Re: Phone beeps 3 times

0PX9O4 — Tue, 25 Jan 2022 15:02:15 GMT

@ggaudette1

Happy to hear it! Please create a new thread if you see any new issue, network-related or otherwise. All the best! 🙂

Re: Phone beeps 3 times

Happybythec — Tue, 20 Aug 2024 02:25:39 GMT

Getting the same 3 beeps… this is day two so happening for 48 hours now… calls can come in but can’t call out… 3 beeps the call drops.

I live on Sunshine Coast BC

Re: Phone beeps 3 times

Pheonia — Tue, 20 Aug 2024 02:31:57 GMT

I powered down my phone then turned it back on. Then I turned Airplane mode off and back on.

That fixed the issue for me this morning. Hope that works for you too cuz it was super frustrating.