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    <title>topic Re: Any mods online?? in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Any-mods-online/m-p/165205#M51497</link>
    <description>&lt;P&gt;There is a moderator online at the moment, but they address help requests on a first come, first served basis. Unfortunately, response times for assistance are much longer than normal right now (2-3 days) due to the heavy volume of help requests from the promotion currently running.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For help with your issue, you should send a &lt;A href="http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/m-p/56161#M9215" target="_blank"&gt;private message&lt;/A&gt; to any moderator listed here:&lt;BR /&gt;&lt;A href="http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452&lt;/A&gt;&lt;BR /&gt;Include your PM SIM card number, e-mail address and if porting, the phone number you're porting, your account number with your previous carrier, and the authorized name exactly as it appears on that account.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Since moderator response time is longer than normal, I advise turning on e-mail notices for private messages in your community account (see first link). &amp;nbsp;That way, you'll quickly see any reply without having to constantly check your community inbox.&lt;/P&gt;</description>
    <pubDate>Mon, 03 Jul 2017 00:05:48 GMT</pubDate>
    <dc:creator>SD08</dc:creator>
    <dc:date>2017-07-03T00:05:48Z</dc:date>
    <item>
      <title>Any mods online??</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Any-mods-online/m-p/165198#M51495</link>
      <description>&lt;P&gt;Is there is any mods online please inbox me. Went to activate a new son for a new line and I set plan to be 42 and for some reason it default to 10 thabks&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 19:16:34 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Any-mods-online/m-p/165198#M51495</guid>
      <dc:creator>justphoneguy79</dc:creator>
      <dc:date>2022-01-04T19:16:34Z</dc:date>
    </item>
    <item>
      <title>Re: Any mods online??</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Any-mods-online/m-p/165205#M51497</link>
      <description>&lt;P&gt;There is a moderator online at the moment, but they address help requests on a first come, first served basis. Unfortunately, response times for assistance are much longer than normal right now (2-3 days) due to the heavy volume of help requests from the promotion currently running.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For help with your issue, you should send a &lt;A href="http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/m-p/56161#M9215" target="_blank"&gt;private message&lt;/A&gt; to any moderator listed here:&lt;BR /&gt;&lt;A href="http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452&lt;/A&gt;&lt;BR /&gt;Include your PM SIM card number, e-mail address and if porting, the phone number you're porting, your account number with your previous carrier, and the authorized name exactly as it appears on that account.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Since moderator response time is longer than normal, I advise turning on e-mail notices for private messages in your community account (see first link). &amp;nbsp;That way, you'll quickly see any reply without having to constantly check your community inbox.&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2017 00:05:48 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Any-mods-online/m-p/165205#M51497</guid>
      <dc:creator>SD08</dc:creator>
      <dc:date>2017-07-03T00:05:48Z</dc:date>
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