topic Re: Sim card pin in Get Support

Sim card pin

Tlc0510 — Fri, 21 Jan 2022 02:17:46 GMT

How do i find my sim card pin

Re: Sim card pin

computergeek541 — Thu, 20 Jan 2022 07:26:57 GMT

@Tlc0510 wrote:
How do i find my sim card pin

Unless you (or something else) has changed the SIM card PIN, Public Mobile SIM cards always have a PIN of 1234.

This should not be confused with something called the SIM network unlock PIN. Your phone asking for that would mean that your phone is locked to another carrier.

Re: Sim card pin

Anonymous — Thu, 20 Jan 2022 07:27:10 GMT

Try 1234...once. What exact message is your phone giving you? There are different ones that mean different things.

Re: Sim card pin

bkyl — Thu, 20 Jan 2022 09:41:51 GMT

You should have chosen your PIN when you registered for public mobile.

In order to reset your PIN, you will need to create a ticket.

Follow the steps below:

To Submit a ticket, start a conversation with the Public's virtual assistant, SIMon

Click The "?" at the bottom right corner.
This connects to the Autobot SImon.
Type "Moderator" and follow the prompts.

(CLICK on the " Account Specific Question " and afterwards click on "No, I want a human and you will see an "Submit a ticket Click me!)
(Type a message here)

Re: Sim card pin

darlicious — Thu, 20 Jan 2022 09:45:22 GMT

@Tlc0510

Is this the screen and message you are seeing in your phone? If so then the default 1234 should work to unlock the screen but as mentioned only try it once.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Re: Sim card pin

Tlc0510 — Wed, 26 Jan 2022 21:29:30 GMT

Re: Sim card pin

darlicious — Wed, 26 Jan 2022 22:17:21 GMT

@Tlc0510

That means your phone is locked to your previous provider. Phone them with your IMEI to get your unlocking code. They must give it to you upon request, without delay and at no cost. If they give you a hard time tell them you will be filing a CCTS complaint immediately and asking for compensation.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.