topic Re: Transfer my data n long distance mins in Get Support

Transfer my data n long distance mins

Mirsaif786 — Thu, 13 Jan 2022 18:11:40 GMT

To my wife

Re: Transfer my data n long distance mins

Anonymous — Thu, 13 Jan 2022 18:12:48 GMT

No can do.

Re: Transfer my data n long distance mins

Anonymous — Thu, 13 Jan 2022 18:13:55 GMT

@Mirsaif786

at public mobile no option to that..

Re: Transfer my data n long distance mins

hTideGnow — Thu, 13 Jan 2022 18:14:18 GMT

HI @Mirsaif786 Sorry, you cannot transfer Add-ons (or even Available Fund) to another account.

However, you can lend your phone to your wife when she needs to call 🙂

Re: Transfer my data n long distance mins

0PX9O4 — Thu, 13 Jan 2022 18:14:52 GMT

Tough luck there, bud!

Re: Transfer my data n long distance mins

LeePublic — Thu, 13 Jan 2022 19:04:28 GMT

No, they stay on your account only.

Re: Transfer my data n long distance mins

Yummy — Thu, 13 Jan 2022 19:05:39 GMT

There is no option to share nor to transfer minutes/data from one customer to another.

That will be nice feature, though!

Re: Transfer my data n long distance mins

AE_Collector — Thu, 13 Jan 2022 19:14:36 GMT

You may be able to use up some of your surplus data by scheduling a change to a plan with less data.

AE_Collector

Re: Transfer my data n long distance mins

darlicious — Fri, 14 Jan 2022 03:11:39 GMT

@Mirsaif786

If you are trying to use up the add ons because you plan on closing your account or you just can't use them then loaning her your phone or sim card to use the minutes up while she leaves hers untouched and hotspotting your data add on with her would at least leave her data add on untouched as well.

You can downgrade your plan to the $15 plan and if you are opening a new account elsewhere you could call forward your number temporarily to your new account/phone number until the add ons are depleted and port your number over to the new account just before your 30 day cycle ends.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.