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    <title>topic Re: Message send failure in a group message in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771984#M511998</link>
    <description>&lt;P&gt;@Anonymous&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;None of what you posted answers the OP's question.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/89749"&gt;@Liuhelen&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Good question. I use Android so I have no idea. But someone will reply soon that does.&lt;/P&gt;</description>
    <pubDate>Thu, 13 Jan 2022 02:36:57 GMT</pubDate>
    <dc:creator>darlicious</dc:creator>
    <dc:date>2022-01-13T02:36:57Z</dc:date>
    <item>
      <title>Message send failure in a group message</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771982#M511996</link>
      <description>&lt;P&gt;When sending a group message using iPhone 11, does the message send failure happen only to the invalid numbers or everyone in the group?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Happy new year and thanks,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Helen&lt;/P&gt;</description>
      <pubDate>Thu, 13 Jan 2022 02:55:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771982#M511996</guid>
      <dc:creator>Liuhelen</dc:creator>
      <dc:date>2022-01-13T02:55:22Z</dc:date>
    </item>
    <item>
      <title>Re: Message send failure in a group message</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771983#M511997</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/89749"&gt;@Liuhelen&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;you can try reseat the SIM card&amp;nbsp;and Make sure your phone is off before removing your SIM card,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;1.&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;power off your device&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;2.&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;take out the SIM card,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;3.&amp;nbsp;&lt;/STRONG&gt;waiting a 1 minute,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;4&lt;/STRONG&gt;. put it back and power on,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;5.&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;toggling airplane mode off/on, &amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV class=""&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;and you can try to&amp;nbsp;reset network settings and&amp;nbsp;&lt;SPAN&gt;Changing APN Settings,&lt;/SPAN&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;FONT color="#000000"&gt;for iphone&lt;/FONT&gt;&lt;/DIV&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;Go to&amp;nbsp;Settings&amp;nbsp;&amp;gt;&amp;nbsp;General&amp;nbsp;&amp;gt;&amp;nbsp;Reset&amp;nbsp;&amp;gt;&amp;nbsp;Reset Network Settings.&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;This also resets Wi-Fi&amp;nbsp;networks&amp;nbsp;and passwords,&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;&lt;SPAN class=""&gt;or&amp;nbsp;visit&amp;nbsp;&amp;nbsp;&lt;A href="http://howtogeek.com/270185/how-to-reset-your-ios-devices-network-settings-and-fix-connection-issues" target="_self" rel="nofollow noreferrer noopener"&gt;Here link,&lt;/A&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;APN Settings On An IPhone&amp;nbsp;&lt;STRONG&gt;click&amp;nbsp;&lt;A href="https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-iphone" target="_self" rel="nofollow noreferrer noopener"&gt;Here link,&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;Ensure you have the correct APN settings&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;by visit&amp;nbsp;&lt;A href="http://apn-canada.gishan.net/en/apn/public-mobile" target="_self" rel="nofollow noreferrer noopener"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;&lt;SPAN&gt;and&amp;nbsp;&lt;/SPAN&gt;try manually selecting&amp;nbsp;network "3G ONLY"&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;for iPhone visit&amp;nbsp;&lt;STRONG&gt;&lt;A href="http://support.apple.com/en-ca/HT203124" target="_self" rel="nofollow noreferrer noopener"&gt;Here link&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;or&amp;nbsp;&lt;STRONG&gt;&lt;A href="http://helpforsmartphone.com/public/en/apple/ios/ios-11/guides/24/Switch-between-3G-4G-Apple-iOS" target="_self" rel="nofollow noreferrer noopener"&gt;Here link&lt;/A&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;SPAN&gt;&lt;STRONG&gt;for iphone&amp;nbsp;&lt;/STRONG&gt;&amp;nbsp;go to Settings &amp;gt; Messages &amp;gt; To turn iMessage on or off,&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;Turn your data on to send a&amp;nbsp;Picture Messaging in world-wide,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;if your data is off and your home internet Wi-Fi is on is not going through the Picture or a video messaging,&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;&lt;FONT color="#000000"&gt;you have to do this to going through you will need to turn your data on to send a&amp;nbsp;Picture or a video messaging in world-wide,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;and do Rebooting your phone ,This is quick and simple,&lt;SPAN&gt;to refreshing your network,&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;SPAN&gt;*what is meant by rebooting the device turn off and turn it back on.&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;/DIV&gt;</description>
      <pubDate>Thu, 13 Jan 2022 02:31:51 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771983#M511997</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2022-01-13T02:31:51Z</dc:date>
    </item>
    <item>
      <title>Re: Message send failure in a group message</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771984#M511998</link>
      <description>&lt;P&gt;@Anonymous&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;None of what you posted answers the OP's question.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/89749"&gt;@Liuhelen&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Good question. I use Android so I have no idea. But someone will reply soon that does.&lt;/P&gt;</description>
      <pubDate>Thu, 13 Jan 2022 02:36:57 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771984#M511998</guid>
      <dc:creator>darlicious</dc:creator>
      <dc:date>2022-01-13T02:36:57Z</dc:date>
    </item>
    <item>
      <title>Re: Message send failure in a group message</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771985#M511999</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/89749"&gt;@Liuhelen&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;SPAN&gt;on an iPhone, go to Settings &amp;gt; Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone,&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;try to check update your device,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 13 Jan 2022 02:40:55 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771985#M511999</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2022-01-13T02:40:55Z</dc:date>
    </item>
    <item>
      <title>Re: Message send failure in a group message</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771987#M512001</link>
      <description>&lt;P&gt;I don't think the 2nd attempt is answering the question either..&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 13 Jan 2022 02:42:03 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771987#M512001</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2022-01-13T02:42:03Z</dc:date>
    </item>
    <item>
      <title>Re: Message send failure in a group message</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771990#M512004</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/89749"&gt;@Liuhelen&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;review&lt;/P&gt;&lt;P&gt;&lt;A href="https://discussions.apple.com/thread/252008659" target="_blank"&gt;My texts to a group message are failing a… - Apple.&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://discussions.apple.com/thread/251275965" target="_blank"&gt;Failure sending group SMS - Apple&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://support.apple.com/en-ca/HT204065" target="_blank"&gt;If you can't send or receive messages on your iPhone,Apple Support (CA)&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 13 Jan 2022 02:50:28 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/771990#M512004</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2022-01-13T02:50:28Z</dc:date>
    </item>
    <item>
      <title>Re: Message send failure in a group message</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/772945#M512686</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/89749"&gt;@Liuhelen&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;When sending a group message using iPhone 11, does the message send failure happen only to the invalid numbers or everyone in the group?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/89749"&gt;@Liuhelen&lt;/a&gt;&amp;nbsp; - I am reading your question, and wonder, how can an invalid number receive an message?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;OR, are you asking if the valid people in the group are getting a message saying about the invalid numbers in the same group.&lt;/P&gt;&lt;P&gt;So, I would answer this. It would depend on how the recipient's group messaging is set up. Whether they have it set up to receive as individual texts (they would not receive the invalid numbers included), or as a group (then, they likely would receive the list of numbers included).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 15 Jan 2022 03:14:21 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Message-send-failure-in-a-group-message/m-p/772945#M512686</guid>
      <dc:creator>esjliv</dc:creator>
      <dc:date>2022-01-15T03:14:21Z</dc:date>
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