<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Account locked out, cannot complete any forms to retrieve access in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771033#M511069</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/222364"&gt;@Mageron2&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Sorry to hear that &lt;span class="lia-unicode-emoji" title=":confused_face:"&gt;😕&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Just send a private message to CS_Agent&amp;nbsp; and tell them about what happened with your account and ask them to fix the problem with your account.&lt;/P&gt;</description>
    <pubDate>Tue, 11 Jan 2022 20:36:46 GMT</pubDate>
    <dc:creator>walker1</dc:creator>
    <dc:date>2022-01-11T20:36:46Z</dc:date>
    <item>
      <title>Account locked out, cannot complete any forms to retrieve access</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771010#M511046</link>
      <description>&lt;P&gt;My web account has been locked out for several weeks now (but phone line works fine). I have been trying to open to reset and open a ticket but the web forms always returns some kind of errors. Tried all kind of verifications but nothing works.&amp;nbsp; Today the error I am getting when trying to verify my pin is "There seems to be an error sending the PIN number.".&amp;nbsp; Can I have an admin to contact me? Thank you&lt;/P&gt;</description>
      <pubDate>Tue, 11 Jan 2022 20:27:57 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771010#M511046</guid>
      <dc:creator>Mageron2</dc:creator>
      <dc:date>2022-01-11T20:27:57Z</dc:date>
    </item>
    <item>
      <title>Re: Account locked out, cannot complete any forms to retrieve access</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771017#M511053</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/222364"&gt;@Mageron2&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You can send a private message to &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437"&gt;@CS_Agent&lt;/a&gt;&amp;nbsp; with your account information. They will be able to restore your self serve access. All the best! &lt;span class="lia-unicode-emoji" title=":slightly_smiling_face:"&gt;🙂&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 11 Jan 2022 20:30:09 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771017#M511053</guid>
      <dc:creator>0PX9O4</dc:creator>
      <dc:date>2022-01-11T20:30:09Z</dc:date>
    </item>
    <item>
      <title>Re: Account locked out, cannot complete any forms to retrieve access</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771018#M511054</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/222364"&gt;@Mageron2&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;close all Browser and do clear cache and cookies for any Browser,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;and try&amp;nbsp;open one Browser incognito mode,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;you need to Contact&amp;nbsp;Customer Support Agent by&amp;nbsp;&lt;STRONG&gt;&lt;SPAN class=""&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437" target="_self"&gt;CS_Agent&lt;/A&gt;&lt;/SPAN&gt;,&amp;nbsp;&lt;/STRONG&gt;and&amp;nbsp;Explain your issue to&amp;nbsp;&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000"&gt;them can solve your issue, they are nice Service Team they will help you&amp;nbsp;100%.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;only them will reset for you,&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;Here’s How To Contact&amp;nbsp;&lt;SPAN&gt;Customer Support Agent,&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;send a private message to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Customer Support Agent&amp;nbsp;&lt;/SPAN&gt;by&amp;nbsp;&lt;STRONG&gt;Click&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;Here link,&lt;/A&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;&lt;FONT size="4"&gt;please include in your message,&lt;/FONT&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;phone number,&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;Email address,&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;&lt;SPAN&gt;Customer Support Agent by CS_Agent, will Response to your inbox by private message&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:&lt;/SPAN&gt;&lt;/FONT&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;Monday to Sunday: 6 AM to 10 PM EST&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT color="#000000"&gt;&lt;STRONG&gt;Note:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;P&lt;/SPAN&gt;ublic Mobile&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;No&lt;/STRONG&gt;&amp;nbsp;&lt;SPAN class=""&gt;&lt;SPAN&gt;Support by phone call or Email.. only&amp;nbsp;&lt;STRONG&gt;by&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437" target="_self"&gt;CS_Agent&lt;/A&gt;,&amp;nbsp;&lt;/STRONG&gt;private message..&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;FONT color="#000000"&gt;&lt;SPAN class=""&gt;&lt;BR /&gt;&lt;SPAN&gt;Check your private message inbox (click on the envelope top right of your screen)&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT color="#000000"&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;Good Luck..&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 11 Jan 2022 20:30:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771018#M511054</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2022-01-11T20:30:22Z</dc:date>
    </item>
    <item>
      <title>Re: Account locked out, cannot complete any forms to retrieve access</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771033#M511069</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/222364"&gt;@Mageron2&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Sorry to hear that &lt;span class="lia-unicode-emoji" title=":confused_face:"&gt;😕&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Just send a private message to CS_Agent&amp;nbsp; and tell them about what happened with your account and ask them to fix the problem with your account.&lt;/P&gt;</description>
      <pubDate>Tue, 11 Jan 2022 20:36:46 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-locked-out-cannot-complete-any-forms-to-retrieve-access/m-p/771033#M511069</guid>
      <dc:creator>walker1</dc:creator>
      <dc:date>2022-01-11T20:36:46Z</dc:date>
    </item>
  </channel>
</rss>

