topic Re: Room for improvement in Get Support

Room for improvement

Yummy — Mon, 10 Jan 2022 19:51:43 GMT

I think it will be nice to have time/date when initial post has been submitted. I see no point of posting an 'advice' if post is made 5+ hours ago (or any other chosen time frame) and has many replies.

Strike that out 😞 Cannot delete my silly question...

There is a time stamp how long ago initial post has been made at the bottom of the posts... 🤐

Re: Room for improvement

BeachNBeer — Mon, 10 Jan 2022 19:53:05 GMT

@Yummy Do you mean like this?

If so, change in your settings.

Badge
My settings
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Display
Select absolute dates
Save

Re: Room for improvement

darlicious — Mon, 10 Jan 2022 20:24:09 GMT

@Yummy

To be fair they got rid of the time stamp in private messages and when they were read by the recipient.

Re: Room for improvement

dabr — Mon, 10 Jan 2022 21:17:43 GMT

@Yummy Have to agree with your original assessment for "Room For Improvement".

Why isn't there a timestamp for the latest response instead of just when OP was created. Also I don't like that I can't just go to the last page of any thread without first having to go through the first page again. Yes the edit notification is very limited and doesn't really tell us what was edited (well added in the case of certain users). Notifications are delayed. The endless scrolling is time consuming for no purpose. And other stuff!

I don't think this format is particularly user friendly but maybe new customers are finding it easier to ask for assistance, who knows...

edited for typos..

Re: Room for improvement

esjliv — Mon, 10 Jan 2022 23:48:12 GMT

I would really like to see the time here too:

Is this available in our settings somewhere?

Re: Room for improvement

softech — Tue, 11 Jan 2022 00:00:02 GMT

no worry @Yummy no question is silly here.. the new site takes time to get used to