topic Reset password associated with Account in Get Support

Reset password associated with Account

Zeebee_farayola — Sun, 09 Jan 2022 15:36:19 GMT

I need help reseting my password as I can't remember the answers to the security question.

Thank you

0PX9O4 — Sun, 09 Jan 2022 15:37:35 GMT

If you've forgotten the answers to the security questions, the only way to get in would be to contact customer support by sending a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

esjliv — Sun, 09 Jan 2022 15:59:27 GMT

@Zeebee_farayola wrote:
I need help reseting my password as I can't remember the answers to the security question.
Thank you

@Zeebee_farayola are you a current customer, or have had an active account within 90 days?

IF so only CSA can help you get back in if you cannot get past the forgot your password option.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

2 – Slower - Use this link to:

computergeek541 — Sun, 09 Jan 2022 18:37:24 GMT