topic Re: Down grade the plan in Get Support

Down grade the plan

yullub — Sun, 09 Jan 2022 02:59:55 GMT

Hi, currently I’m paying $25 plan, the last charged was at dec17, if I wanna change plan to $15, should I do it now or click the “renew plan on due date” (means 1/17)

anything I need to aware for changing plan?
thanks

Re: Down grade the plan

esjliv — Sun, 09 Jan 2022 03:04:50 GMT

@yullub wrote:
Hi, currently I’m paying $25 plan, the last charged was at dec17, if I wanna change plan to $15, should I do it now or click the “renew plan on due date” (means 1/17)
anything I need to aware for changing plan?
thanks

@yullub Schedule a plan change ON NEXT RENEWAL!

If you choose now you will get charged right away and will not get any prorated $s back from the plan you already paid.

EDIT: so to answer your question: click the “renew plan on due date” = YES.

Re: Down grade the plan

Dunkman — Sun, 09 Jan 2022 03:03:53 GMT

@yullub

It is usually best to change plans at next renewal date. PM does not prorate plans. If you change plans now, you will be charged right away the full price of plan $15 and lose whatever is remaining in your original $25 plan.

Re: Down grade the plan

NDesai — Sun, 09 Jan 2022 03:04:07 GMT

@yullub Yes, choose Renew plan on due date so it automatically changes during the next renewal. Once you do that, you will see the change for your review.

Re: Down grade the plan

yullub — Sun, 09 Jan 2022 03:05:11 GMT

OIC! Got it! Thank you so much!

Re: Down grade the plan

yullub — Sun, 09 Jan 2022 03:05:47 GMT

Thanks so much! Glad I ask here before action. Appreciated!

Re: Down grade the plan

HALIMACS — Sun, 09 Jan 2022 03:07:03 GMT

@yullub

The choice is really yours.

Just keep in mind you'll be forfeiting what's remaining for services on the $25.00 plan if you schedule a plan change NOW, vs on the next renewal.

And since this is a pre-paid carrier, there are no refunds for unused services.

Re: Down grade the plan

yullub — Sun, 09 Jan 2022 03:08:44 GMT

Thanks! It’s clear now, I was wondering if they will prorate the fee, now i know the answer.

Re: Down grade the plan

HALIMACS — Sun, 09 Jan 2022 03:14:01 GMT

It's a logical assumption, and one that many folks make, @yullub

Postpaid services will pro-rate package changes from the date of the change, however pre-paid carriers will not. The only real 'advantage' for choosing to change a plan early is if a user needs an extra data allotment and they are relatively close to their next renewal date.

Otherwise, since you are moving to a lower data and minute limited plan, it's best to wait for the renewal.

Consider supplementing your outgoing calling limit with a VoIP provider like Fongo so you can make calls within Wi-fi zones and not be concerned about using your minutes.

Re: Down grade the plan

yullub — Sun, 09 Jan 2022 09:26:53 GMT

Great! Thanks for the valuable advice.

Re: Down grade the plan

Anonymous — Sun, 09 Jan 2022 18:17:18 GMT

@yullub

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

or try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link,

and Restart your computer, is will help a lot,

and click Here link to you know how to Change Your Plan online,

you can choose at your next plan renewal date. To change your plan.