topic Re: My Account in Get Support

My Account

111111 — Fri, 07 Jan 2022 16:59:50 GMT

Do we know if they’re planning to make to my account page mobile friendly like this new wonderful community site?

Re: My Account

0PX9O4 — Fri, 07 Jan 2022 17:09:45 GMT

@111111Great idea! Hopefully they will, soon!

Re: My Account

fujiyama — Fri, 07 Jan 2022 17:14:16 GMT

Nothing has been mentioned on that.

However, because Koodo prepaid uses the same system as our Self Serve, they would have to change it for both at the same time. This makes me think an upgrade there is not likely, hope I'm wrong though.

Re: My Account

darlicious — Fri, 07 Jan 2022 17:28:17 GMT

@fujiyama

I agree with @fujiyama. That's some wishful thinking at the moment.

Re: My Account

LeePublic — Fri, 07 Jan 2022 17:52:50 GMT

I was wondering the same thing when they announced the Community changes. I wish they could make the self serve page mobile friendly, but at this point, likely not.

Re: My Account

BKNS27 — Fri, 07 Jan 2022 18:09:26 GMT

@111111

I am still waiting for a PM app! 😉

Re: My Account

esjliv — Sat, 08 Jan 2022 02:35:20 GMT

@111111 wrote:
Do we know if they’re planning to make to my account page mobile friendly like this new wonderful community site?

@111111 - that is a frequent ask and many members have feedback in this area.

There was a big Community interface (and behind the scenes, i am sure) change just done. So, I am sure some things are still settling down.

Self Serve has done through maintenance periods in the past with tweaks and improvements here and there. So I am sure more will come.

Re: My Account

111111 — Sat, 15 Jan 2022 20:11:41 GMT

There will never be a Public Mobile APP.

Public wants to keep cost low as possible because it cost roughly $100 a year to be a developer on an App Store. Then you have to think about the cost of hiring a team to keep the app running smoothly what I can see happening is maybe they update my self serve to run like Koodo more mobile friendly