topic Re: Autopay in Get Support

Autopay

Shorty_J — Thu, 06 Jan 2022 23:26:44 GMT

If I added money to my account prior to autopays usual deduction day, will auto pay still work if money wasn't available on card?

Re: Autopay

softech — Thu, 06 Jan 2022 23:31:35 GMT

@Shorty_J as long as after you added fund, the Available Fund + all the reward you have is equal or more than your plan amount, the Autopay won't trigger a debit from your Credit card.

But remember , if the plan renewal day is tomorrow, try it add enough fund today.

Re: Autopay

darkomega — Thu, 06 Jan 2022 23:34:00 GMT

It does not matter if your card has 0 funds on it, others here have used prepaid cards to maintain auto pay, you can add funds from buying vouchers and still maintain the auto-pay bonus.

Re: Autopay

Anonymous — Thu, 06 Jan 2022 23:41:29 GMT

@Shorty_J

yes is will be every AutoPay and you will receive a $2 credit every 30 days.and your credit card on-file.

close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

go sign in to Self-Serve, to review your account,

1. Click on Payment

2. Make a Payment

3. one Time Payment

4. you will see your Amount Due:$$

5. Payment Type: selected other ( Enter the desired payment amount )

6. you will do manually enter Amount:$$

7. Click ‘Submit’,

9.after payment successful, you have to do Rebooting your phone
what is meant by rebooting the device turn off and turn it back on.

10. and how much you pay the extra is will going to your account Available funds:$$ has the amount left, and for next bill cycle the will take it from there automatically,

Re: Autopay

hairbag1 — Thu, 06 Jan 2022 23:40:24 GMT

@Shorty_J...when your plan renews...it will convert any Rewards $$ to Available Funds. As long as you have enuff $$ altogether in Available Funds (Rewards + any manually added $$)...your plan will renew without touching on-file credit card, and you'll still get Autopay Rewards.

Re: Autopay

BKNS27 — Fri, 07 Jan 2022 00:53:25 GMT

@Shorty_J

The money you added will go as a credit and what is remaining will be deducted from AutoPay.

You will get $2 off your monthly payment.