I could not t use the sim card

ramasrinivasan — Thu, 06 Jan 2022 21:01:03 GMT

Hi,

I could not use my SIM I bought it with number 89122xxxxxxxxxxxxxx.

Re: I could not t use the sim card

hairbag1 — Thu, 06 Jan 2022 20:54:05 GMT

Did you ACTIVATE a new plan with a new sim ? What make model is phone ? Make sure phone is unlocked.

More info please.

https://publicmobile.ca/en/on/portal/activation

Re: I could not t use the sim card

Anonymous — Thu, 06 Jan 2022 21:30:05 GMT

@ramasrinivasan

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

or try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link,

and Restart your computer, is will help a lot,

How To Change Your SIM Card

follow the below steps:

Log into your My Account
Go to Plan and Add-Ons > Change SIM Card
Enter your new SIM card number
Select where you would like your 6-digit security verification code to be sent to. You can choose to have the code sent to your email, please select the email option.
Check your email or phone for your security code, and input the code into the page
Click “Verify Code”

Please note: after 5 failed attempts to verify your security code, your account will be locked, and you will need to have your account unlocked and your SIM card manually updated by an agent by submitting a ticket here link,.

Once you have verified your code, click “submit” to complete your SIM card change, and you’re all set!

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I could not t use the sim card

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