topic Re: US calling from Canada in Get Support

US calling from Canada

crosbyoverovi — Thu, 06 Jan 2022 08:59:06 GMT

I have the $35/month plan.

What happens when I call a US number? Do I get charged extra?

I seen similar post and people commenting that it won't work but I have had no issue call several US numbers.

Re: US calling from Canada

Anonymous — Tue, 09 Nov 2021 18:31:20 GMT

@crosbyoverovi

at public mobile 30 day Prepaid Service No fees extra charges,

for your plan $35

2.5 GB Data¹ at 3G speed
+BONUS 500MB with AutoPay
Unlimited Canada-wide minutes
Unlimited International Text and Picture Messaging

you can't make call to USA, you need Purchase Add-Ons,

sign in to Self-Serve, to review your account,

How To Purchase Add-Ons Using Your Self-Serve Account

To purchase Add-Ons using your Self-Serve account, follow these steps:

Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
- You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
- If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
Select ‘Confirm my purchase’, and you’re off to the races!
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Overview Of Add-Ons visit Here link.

i suggest you to use a app Textme or Talkatone, and you will getting new canadian number for Free from that app,

• Unlimited Call \ SMS \ MMS a Free USA/Canada.

Here link for app Talkatone.

Here link for app Text Me.

Re: US calling from Canada

Tiprix — Tue, 09 Nov 2021 18:31:27 GMT

@crosbyoverovi

You will need to obtain an add-on in order to call a US number

Re: US calling from Canada

hTideGnow — Tue, 09 Nov 2021 18:34:41 GMT

@crosbyoverovi no extra charge.. you just cannot call US. NO surprise billing

However, you can call US if you buy the US Long Distance addon

1000 US minute for $15

But you have to buy first before you use. Please remember, buying add-on is a two steps process, load fund first and then buy add-on

Re: US calling from Canada

Triguy — Tue, 09 Nov 2021 18:35:22 GMT

PM is prepaid so there would be no additional charges. Usually you would need to purchase an add-in to call the US.

1000 U.S. Long Distance Minutes - $15

Calls made to numbers starting with the following six digit combinations are not included in US calling from Canada and will not be completed when dialled: 712-432, 605-562, 641-552, 605-475, 605-477, 712-775, 559-726.

If your calls don't get connected then you may have to purchase the add-on.

Re: US calling from Canada

t_p — Tue, 09 Nov 2021 18:39:04 GMT

@crosbyoverovi wrote:
I have the $35/month plan.
What happens when I call a US number? Do I get charged extra?
You won't be able to call so there is no extra charges!
I seen similar post and people commenting that it won't work but I have had no issue call several US numbers.

@crosbyoverovi

You can use a voip app like Textnow to call or text US numbers for free 🙂

Re: US calling from Canada

CountyDownIeUk — Tue, 09 Nov 2021 18:39:41 GMT

Once you buy a USA calling add on there are still some USA numbers that you cannot call. See in the ToC for add ons. You can still text to USA on your plan. There are quite a few alternatives to call USA.

Would you have a lot of calls to USA?

Personal?

Business?

iPhone to iPhone?

The add on ..... the unused amount carries over month to month until used up.

For or convenience the add on is good...and per minute price is pretty good too.

Re: US calling from Canada

crosbyoverovi — Tue, 09 Nov 2021 18:46:12 GMT

Yes, thanks for that suggestion. The first responder to my question mentioned a similar app. I was already using an app similar to that one so maybe that is why I was still able to call to the US without problems.

Re: US calling from Canada

Anonymous — Tue, 09 Nov 2021 18:51:55 GMT

@crosbyoverovi

your welcome,

enjoy your service...

Re: US calling from Canada

Anonymous — Tue, 09 Nov 2021 18:52:38 GMT

@crosbyoverovi : Do you have any of the gift add-ons from years past? The 400 or 500 minute international add-ons that were gifted include the US. Maybe you got them last Xmas.

Re: US calling from Canada

crosbyoverovi — Tue, 09 Nov 2021 18:58:38 GMT

I was not aware of the gift add-ons. I only see my plan that I am currently on and nothing else under My Data & Add-Ons.

Re: US calling from Canada

Anonymous — Tue, 09 Nov 2021 19:03:48 GMT

@crosbyoverovi : Then it's rather puzzling that you say you can call the US. You can call most toll free numbers in North America. But you shouldn't be able to call anything else without the $50 or $70 plan or the appropriate add-on.

Re: US calling from Canada

t_p — Tue, 09 Nov 2021 19:09:13 GMT

@Anonymous

OP said he probably used a voip app to make those calls.

"Yes, thanks for that suggestion. The first responder to my question mentioned a similar app. I was already using an app similar to that one so maybe that is why I was still able to call to the US without problems."

Re: US calling from Canada

CountyDownIeUk — Tue, 09 Nov 2021 19:10:22 GMT

@crosbyoverovi

For freebies check the announcements regularly or put this into your “reader” if you have one.

https://productioncommunity.publicmobile.ca/t5/Public-Mobile-Community/ct-p/Public_Mobile_Community

Re: US calling from Canada

Anonymous — Tue, 09 Nov 2021 19:12:31 GMT

@t_p : Yes. Maybe and probably. But now he has said he has no other add-ons so that makes it the only way (other than toll free).

Edit: OIC...nvm

Re: US calling from Canada

CountyDownIeUk — Tue, 09 Nov 2021 19:12:18 GMT

The add on is best, convenience wise. An app or a voip account will need the use of wifi or data.

Re: US calling from Canada

Anonymous — Tue, 09 Nov 2021 19:21:47 GMT

@crosbyoverovi wrote:
I was not aware of the gift add-ons. I only see my plan that I am currently on and nothing else under My Data & Add-Ons.

@crosbyoverovi

for Existing Customer No Promotion No gift, only Holiday Giveaway time to time and for some special customer, not to all Existing Customer....

Re: US calling from Canada

pkaraa — Tue, 09 Nov 2021 19:23:11 GMT

Surprised that you were able to call US numbers without buying add-on or having a bonus US minutes.

Now I understand that you were using an app to call those numbers which will not get you charge extra.