topic Re: Need QR Code / Some Code for eSim in Get Support

Need QR Code / Some Code for eSim

tmillernl — Thu, 06 Jan 2022 08:55:37 GMT

I am trying to add my PM phone number as the eSim to a work Telus phone I got today. Says I need a QR code or code that I received from PM. Anyone run across this yet?

Re: Need QR Code / Some Code for eSim

Triguy — Tue, 02 Nov 2021 13:47:59 GMT

PM does not support E-sim. I have never heard of QR code from PM.

I think you would need to contact Telus.

Re: Need QR Code / Some Code for eSim

hairbag1 — Tue, 02 Nov 2021 13:47:07 GMT

@tmillernl wrote:
I am trying to add my PM phone number as the eSim to a work Telus phone I got today. Says I need a QR code or code that I received from PM. Anyone run across this yet?

Your issue is with Telus, not PM. Give them a call and they're sure to help you out. PM doessn't do eSim or QR.

Re: Need QR Code / Some Code for eSim

hTideGnow — Tue, 02 Nov 2021 13:51:35 GMT

@tmillernl are you trying to have both Telus and PM number on the same phone? If so, since PM does not work with eSIM, you will have to make Telus using the eSIM and PM uses the nano SIM slot

Re: Need QR Code / Some Code for eSim

tmillernl — Thu, 04 Nov 2021 13:50:56 GMT

Yes as expected you can't really do anything with Public Mobile. It does appear the only way to do it right now would be to change my Telus SIM to embedded.