topic Re: Data usage in Get Support

Data usage

Andrew91 — Thu, 06 Jan 2022 08:55:29 GMT

I’m not sure when my data resets itself?

My paying date is the 5th of the month.

Does that mean my data resets for the 6th of the month?

Re: Data usage

darlicious — Tue, 02 Nov 2021 01:57:27 GMT

If your account says pay before 11:59:59 pm eastern on November 5th. Then your data resets at midnight eastern November 6th.

Re: Data usage

t_p — Tue, 02 Nov 2021 01:57:45 GMT

@Andrew91 wrote:
I’m not sure when my data resets itself?
My paying date is the 5th of the month.

Does that mean my data resets for the 6th of the month?

@Andrew91

Midnight the 5th

Re: Data usage

Anonymous — Tue, 02 Nov 2021 02:14:53 GMT

@Andrew91 : The terms here are 30 days...not monthly. So the payment day floats up in the day of the month as time goes by.

Yes, 12:01 am ET of the pay before date at the top of your overview page is when it all resets. Reset data bucket. Reset minutes (if $15 limited plan). (if old plan, reset texts)

Re: Data usage

Andrew91 — Tue, 02 Nov 2021 02:43:22 GMT

Thanks for the quick response

Re: Data usage

darlicious — Tue, 02 Nov 2021 02:51:59 GMT

@Andrew91

Keep in mind pm works in the eastern time zone so if you live on the wet coast then your new 30 day cycle starts at 9pm pacific on November 5th.