topic Long Distance Charges in Get Support

Long Distance Charges

Tarann — Tue, 04 Jan 2022 19:13:55 GMT

Re: Long Distance Charges

Chaos_Scorpio — Tue, 27 Jun 2017 13:05:33 GMT

This is standard.

Every call outside your city is "long distance" however your plan covers province wide, so let the call go through (or put 1 first to ignore that message).

If your plan does not have a long distance package the call will NOT go through since PM is a pre-paid service. you will not be billed for anything after the fact. If you do not have you do not get to use, simple.

Re: Long Distance Charges

domenicocortez — Tue, 27 Jun 2017 13:07:03 GMT

Its a prepaid plan, you cant call outside your local area.

For long distance inside my province, i always have this message, its normal, i think its a telus warning or something like that.

Need more help?

Re: Long Distance Charges

RogerI — Tue, 27 Jun 2017 13:08:01 GMT

This is normal. Also, since PM is prepaid, if it is really is long distance (out of province or country) you would not be connected, if you did not have a LD add-on. So, just ignore the message. That's one of the good things about PM, if you can make the call, the cost is already covered.

Re: Long Distance Charges

smp99 — Tue, 27 Jun 2017 15:40:22 GMT

Also, if you do not have a LongDistance add-on, the call will not go through, period. So if the call goes through, it is inlcuded.

But ya - it's a pain