topic Re: Add on in Get Support

Add on

garrasonlewis21 — Thu, 06 Jan 2022 08:54:24 GMT

I bought an add on cause I was outta data

how long do I have to wait to use it

Re: Add on

hairbag1 — Fri, 29 Oct 2021 21:21:55 GMT

@garrasonlewis21...should have it right away. It's a 2 step process for add-ons. First add $$...then go back and "buy" the add-on you want. Restart phone.

Re: Add on

Anonymous — Fri, 29 Oct 2021 21:22:48 GMT

@garrasonlewis21

you can use it right away

sign in to Self-Serve, to review your account, if you found at Available Funds: $$

Try To Purchase Add-Ons Using Your Self-Serve Account

To purchase Add-Ons using your Self-Serve account, follow these steps:

Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
- You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
- If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
Select ‘Confirm my purchase’, and you’re off to the races!
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Overview Of Add-Ons visit Here link.

Re: Add on

hTideGnow — Fri, 29 Oct 2021 21:25:38 GMT

@garrasonlewis21 Add on should be instant as long as you complete the 2 steps proess

1. Load fund

2. Actual purchase of the add on

Logon to My Account and check if you see any $ showing up as Available Fund, if so, then you have only completed step 1 but not 2. All you need to do is to buy now and it will use the fund there. Then.. reboot your phone