topic Re: US roaming add-ons in Get Support

US roaming add-ons

yyww210 — Thu, 06 Jan 2022 08:54:22 GMT

I purchased 2 US roaming add-ons.

1/ 1 GB data ($20)

2/ Unlimited Talk & Text ($15)

The transactions showed payment successful for $35 but only the 1 GB data is showing up on my account. How do I know if it is available for usage. My flight is a few hours away. Any suggestions will be appreciated.

Re: US roaming add-ons

dabr — Fri, 29 Oct 2021 19:53:05 GMT

@yyww210 wrote:
I purchased 2 US roaming add-ons.
1/ 1 GB data ($20)
2/ Unlimited Talk & Text ($15)

The transactions showed payment successful for $35 but only the 1 GB data is showing up on my account. How do I know if it is available for usage. My flight is a few hours away. Any suggestions will be appreciated.

@yyww210 Try clicking the Plan Details on the overview page to see if the talk add-on shows there.

Re: US roaming add-ons

yyww210 — Fri, 29 Oct 2021 19:57:42 GMT

Thank you. It show up on my plan details.😁

Re: US roaming add-ons

Anonymous — Fri, 29 Oct 2021 20:06:19 GMT

@yyww210

For US Roaming 10 day packages

Unlimited U.S. Talk, Text and 250MB Data Bundle = $20

Unlimited U.S. Talk and Text Bundle = $15

Unlimited U.S. Talk Only = $8

Unlimited U.S. Text Only = $8

U.S. Data Only 10 day packages

250MB = $10

500MB = $15

1GB = $20

sign in to Self-Serve, to review your account,if you found at Available Funds: $$

Try To Purchase Add-Ons Using Your Self-Serve Account

To purchase Add-Ons using your Self-Serve account, follow these steps:

Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
- You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
- If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
Select ‘Confirm my purchase’, and you’re off to the races!
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Overview Of Add-Ons visit Here link.

Re: US roaming add-ons

pkaraa — Sat, 30 Oct 2021 03:24:11 GMT

Good that you were able to see the updated plan details with your purchased add-ons.

Just one thing to remember... The add-ons does not renew itself if needed.