topic no more talk minutes in Get Support

no more talk minutes

VW2 — Thu, 06 Jan 2022 08:51:29 GMT

Good morning!

How do I add more talk minutes? I have used up all my talk minutes before the monthly automatic renewal date.

Re: no more talk minutes

Dunkman — Fri, 22 Oct 2021 14:22:30 GMT

Buy the Canada wide long distance minutes add on. $5 for 500 Canada wide minutes (can also be used for local calls). Unused minutes will roll over to next payment cycle. Good value add on for the $15 plan.

Re: no more talk minutes

mh1983 — Fri, 22 Oct 2021 14:31:05 GMT

Agree w/ Dunk, and don't forget that adding an add-on is a two-step process:

https://publicmobile.ca/en/on/get-help/articles/overview-of-add-ons

You will need to add funds equal to the amount of the Add-On to your account.
Then, click on ‘Purchase Add-Ons’ on the Overview page.

Re: no more talk minutes

Meow — Fri, 22 Oct 2021 15:33:42 GMT

Get the 500 minutes of Canada wide calling add-on for $5. Those add-on minutes don't get used until you reach your regular plan minutes limit. If you don't use them, they'll just roll over until you do use them... even if that takes several months or more. Good to have as back-up minutes in case you do limit-out.

Purchasing an add-on after logging in into your PM account is a two step process. You need to load funds first and then purchase add on.

All countable features will show up on the overview page. Unlimited features show up in Plan Details. ie. roaming talk and text.

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-611

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve

Re: no more talk minutes

LeePublic — Fri, 22 Oct 2021 16:32:15 GMT

@VW2 The talk add-on tab should look like this:

Re: no more talk minutes

Anonymous — Fri, 22 Oct 2021 16:36:29 GMT

@VW2

sign in to Self-Serve, to review your account,

How To Purchase Add-Ons Using Your Self-Serve Account

To purchase Add-Ons using your Self-Serve account, follow these steps:

Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
- You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
- If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
Select ‘Confirm my purchase’, and you’re off to the races!
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Overview Of Add-Ons visit Here link.

500 Canada Wide Long Distance Minutes = $5

Re: no more talk minutes

computergeek541 — Fri, 22 Oct 2021 21:10:30 GMT

@VW2 wrote:
Good morning!
How do I add more talk minutes? I have used up all my talk minutes before the monthly automatic renewal date.

Another option would be to consider switching to the $25 plan that includes unlimited calling, although that would only make sense if you're routinely spending more than $10 to $15 (depending on which plan you're on now) of add-ons in 30 days.