topic Re: how to see my phone bill in Get Support

topic Re: how to see my phone bill in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738326#M504410 <P>Public Mobile does not provide monthly (30 days) official bill. If you require it you have to ask CSA for one.</P><P>It will be nice to have this kind of bill as other 30-days companies do generate and provide as pdf file.</P><P> </P><P>You can see your Transaction history on line logging in your account. Only 6 months are available and only 15 lines are available per screen so you would have to go page by page.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Yummy_0-1634831726242.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/9F5A6D6F16DC1E09D23CACD48522F83C/responsive_peak/images/image_not_found.png" alt="Yummy_0-1634831726242.png" /></span></P><P> </P> Thu, 21 Oct 2021 16:01:40 GMT Yummy 2021-10-21T16:01:40Z how to see my phone bill https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738274#M504405 Thu, 06 Jan 2022 08:50:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738274#M504405 Errolmal 2022-01-06T08:50:51Z Re: how to see my phone bill https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738276#M504406 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/211711">@Errolmal</a> </P><P>Can you access your self serve account? Did you activate online or in store?</P> Thu, 21 Oct 2021 08:20:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738276#M504406 darlicious 2021-10-21T08:20:31Z Re: how to see my phone bill https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738278#M504407 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/211711">@Errolmal</a>    You can access Self-Serve My Account online  and check and amount due or transaction history there.</P><P> </P> Thu, 21 Oct 2021 09:13:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738278#M504407 softech 2021-10-21T09:13:46Z Re: how to see my phone bill https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738281#M504408 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/211711">@Errolmal</a> </P><P>If you need an official invoice, you'll need to contact CS. Send them a private message via:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P> </P><P>You can read this thread for a member's experience doing the request:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Account-Charges-from-Public-Mobile/td-p/484048" target="_blank">Request a Receipt for your Account Charges from Pu... - Community (publicmobile.ca)</A></P> Thu, 21 Oct 2021 10:02:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738281#M504408 t_p 2021-10-21T10:02:10Z Re: how to see my phone bill https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738283#M504409 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/211711">@Errolmal</a> </P><P>IF you have not registered for a Self Serve account yet, you can do that here:</P><P><A href="https://selfserve.publicmobile.ca/self-registration/" target="_blank">https://selfserve.publicmobile.ca/self-registration/</A></P><P> </P><P>Then navigate to 'View Payment History'</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="esjliv_0-1634812345854.png" style="width: 160px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/55386i5AA3733C95F5D0A6/image-dimensions/160x151?v=v2" width="160" height="151" role="button" title="esjliv_0-1634812345854.png" alt="esjliv_0-1634812345854.png" /></span></P><P> </P><P>This is not a statement of your phone bill, but includes all transactions.</P><P> </P><P>NOTE: taxes do not show here, but taxes are charged on top these items; so that will be reflected on the credit card statement or when paying with vouchers.</P><P> </P> Thu, 21 Oct 2021 10:34:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738283#M504409 esjliv 2021-10-21T10:34:48Z Re: how to see my phone bill https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738326#M504410 <P>Public Mobile does not provide monthly (30 days) official bill. If you require it you have to ask CSA for one.</P><P>It will be nice to have this kind of bill as other 30-days companies do generate and provide as pdf file.</P><P> </P><P>You can see your Transaction history on line logging in your account. Only 6 months are available and only 15 lines are available per screen so you would have to go page by page.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Yummy_0-1634831726242.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/9F5A6D6F16DC1E09D23CACD48522F83C/responsive_peak/images/image_not_found.png" alt="Yummy_0-1634831726242.png" /></span></P><P> </P> Thu, 21 Oct 2021 16:01:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738326#M504410 Yummy 2021-10-21T16:01:40Z Re: how to see my phone bill https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738327#M504411 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/211711">@Errolmal</a> </P><P><STRONG>go</STRONG> <STRONG>sign in to <A title="Self-Serve" href="https://selfserve.publicmobile.ca/" target="_blank" rel="nofollow noopener noreferrer">Self-Serve</A></STRONG><SPAN><STRONG>,</STRONG> to review your account, Payment History...</SPAN></P> Thu, 21 Oct 2021 16:07:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/how-to-see-my-phone-bill/m-p/738327#M504411 Anonymous 2021-10-21T16:07:58Z